Foreign Currency Purchasing and Exchange
Members 1st now offers international currency purchase and exchange services with our partner, eZforex.com. Purchasing foreign currency online provides a host of benefits to international travelers.
Important Information:
Please be aware that by clicking this link you will be leaving http://www.members1st.org
and viewing content from another web site.
To place your order online:
Log in to Members 1st Online and click on the "Services" tab.
Then, choose "Purchase Foreign Currency" under "Account Services."
If you need a Members 1st Online password, please call TeleBranch at (800) 237-7288 or stop by any branch location for instructions. For security purposes and to protect your identity, we must have a paper application on file that contains your original signature.
To place an order over the phone:
You may call eZforex directly at (678) 322-2000.
You may also call TeleBranch at (800) 237-7288.
If you’re traveling abroad, eZforex’s Online Foreign Exchange Solution allows you to:
- Avoid a surcharge of up to 3% when using credit cards overseas or up to 9% for each overseas ATM withdrawal
- Purchase foreign currency, foreign traveler’s cheques, US traveler’s checks, global drafts, or gift cheques prior to departure
- Choose from over 125 foreign currencies
- See today’s rate before you buy and avoid inflated exchange rates in airports, hotels, or banks
- Pay the easy way, with a direct debit from your Members 1st checking or savings account
- Choose your amount in U.S. dollars or foreign currency
- Use eZforex’s online currency converter to check rates, even if you’t plan to buy now
- Buy "Currency Price Protection" before you go: you may purchase up to $2,500 USD of most foreign currencies and return any amount at the same exchange rate as originally purchased
- Stay safe with American Express® Foreign Travelers Cheques sold in Australia, Canada, England, Switzerland, 12 Euro Countries, and Japanese denominations
- Choose an insured, low-cost delivery option
- Receive instant email confirmation of your transaction
- Electronically transfer funds in over 125 currencies across a network of hundreds of banks around the world
- Plan ahead to purchase foreign currency with an email reminder – just complete the form and an email will be sent 30 days prior to your departure reminding you to place your order
Effective April 2, 2005, major credit card companies are now adding a 3% surcharge to all currency purchases made overseas. The charge is added to your regular monthly statement.
NOTE: Members 1st Visa Credit Cards only charge a 1% surcharge for purchases made overseas.
How does it work?
You must be a member with a valid account number to use this service. Your account number will be verified by eZforex
and Members 1st prior to placing your order. When ordering online or over the phone, you can choose the type of currency, see the exchange rate, and select the
amount in USD or foreign currency. To order, you’ll need to enter your personal information such as your name, address, phone number, payment method, account
number, and identification information (driver’s license number and Social Security Number). Your identification information will then be verified by Members
1st for your added protection. Your purchase may be shipped directly to your home, or you may pick up your currency at any Members 1st branch location. You
may also exchange foreign currency into USD at any Members 1st branch location.
How can I place an order?
Log in to Members 1st Online using your account number and password and click on the "Services" tab. Then, choose "Purchase Foreign
Currency" under "Account Services." You will then be directed to eZforex’s Web site to purchase currency online.
For phone orders, you may call eZforex directly at (678) 322-2000. You may also call TeleBranch at (800) 237-7288 during regular hours of operation.
| Telebranch Hours of Operation: |
|
| Monday - Wednesday |
7:30 am - 5:00 pm |
| Thursday |
7:30 am - 6:00 pm |
| Friday |
7:30 am - 7:00 pm |
| Saturday |
8:30 am - 2:00 pm |
If you need a Members 1st Online password, please call TeleBranch at (800) 237-7288 or stop by any branch location for instructions. For security purposes and
to protect your identity, we must have a paper application on file that contains your original signature for verification purposes.
What about security?
Members 1st and eZforex make your security our top priority.
eZforex and Members 1st have gone to great lengths to insure the safety of your information. To ensure the information you provide online is secure, eZforex employs leading edge encryption technology and Secure Socket Layers (SSL). This information cannot be intercepted or tampered with by others because of the encrypted measures that are incorporated throughout. These controls are certified by Thawte, a leading Internet security company. Your personal information is also verified by Members 1st associates as part of the transaction.
eZforex’s online check system provides members with many levels of security.
eZforex’s eZCheck system is fully FDIC (Federal Deposit Insurance Corporation) and NACHA (National Automated Clearing House Association) approved for electronic check conversion over the Internet or phone. The online check system provides several levels of secure encrypted data transfer and digital signatures. The eZCheck system verifies the check writer’s information (name, address, phone number, account and routing numbers and driver’s license number) by using many separate national databases, thus providing extra peace of mind for members.
Additionally, purchases are securely delivered by our partner, American Express.
Questions?
eZforex provides full-service customer support to our members. Representatives are available Monday through Friday from 8:30 am to 6:00 pm Central Standard Time by calling (877) 393-6739 or emailing support@ezforex.com.
If you have questions concerning branch pickup of your order, or if you would like to find out more about returning foreign currency
to a Members 1st branch for exchange, please call TeleBranch at (800)237-7288.
To place your order online:
Log in to Members 1st Online and click on the "Services" tab. Then, choose "Purchase Foreign Currency" under "Account Services."
If you need a Members 1st Online password, please call TeleBranch at (800) 237-7288 or stop by any branch location for instructions. For security purposes and
to protect your identity, we must have a paper application on file that contains your original signature.
To place an order over the phone:
Call eZforex directly at (678) 322-2000 or call TeleBranch at (800) 237-7288 during normal hours of operation.