Members 1st Online
The convenience of Members 1st Online – our free online banking service - lets you manage your accounts, transfer funds, order checks, and more without ever setting foot in a branch. Members 1st Online puts your accounts at your fingertips from anywhere in the world, 24 hours a day, 365 days a year. All you need is access to a computer and the Internet.
Members 1st Online is safe, secure and has the highest encryption available
(learn more). It’s easy to use, regardless of your age or level of
computer expertise.
With Members 1st Online you can:
- Check your account balances
- Transfer funds between your own accounts and setup automatic transfers
- Pay single payment bills and setup recurring monthly bill payments - save on envelopes and postage
- View, download and print your Account Statement (eStatements)
- Withdrawal funds by check, reorder checks and much, much more.
- Summary of Members 1st Online Features

These files are in Adobe Acrobat format which requires the Adobe's Acrobat Reader. If you do not have Acrobat Reader, you can download it free from
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Members 1st Online Password InformationTOP OF PAGE
If you are not a current Members 1st Online user:
Because the use of this area is limited to our credit union members only, you must have a Members 1st Online password to access this
restricted area. The Members 1st Online password you use to access this area is not the same as your Telephone PIN. You use the Telephone PIN for our
EZ Call telephone service. The Members 1st Online Password allows you to access any service within Members 1st Online, including accessing your account
information, Electronic Statements, Bill Payer, and all other restricted services.
If you need a Members 1st Online Password:
To obtain a Members 1st Online password to access Members 1st Online, please call TeleBranch
at (800) 237-7288 or stop by any branch location for instructions.
For security purposes and to protect your identity, we must have a paper application on file that contains your original
signature for verification purposes.
Forgot your Members 1st Online password?TOP OF PAGE
Only primary and joint members on any account may inquire about the Members 1st Online password for a specified account. The primary or joint member can reset a password directly from the Members 1st Online login page. Additionally, the primary or joint member may call TeleBranch or visit one of our branches. In any case, the primary or joint member needs to have identification available and provide it upon request. This is for your protection and security.
For security reasons, we cannot tell you what your Members 1st Online password is.
Want to change your Members 1st Online password?TOP OF PAGE
If you are a current Members 1st Online user, there is no need to complete a new Electronic Services Application.
If you want to change your current Members 1st Online password, you may do so after logging in to Members 1st
Online and clicking on the My Profile link. Under "My Profile Options," click on "Change Members 1st Online Password."
If you have forgotten or frozen/locked your Members 1st Online password, please see the previous question.
Want to change your Telephone PIN?TOP OF PAGE
You may change your Telephone PIN by calling EZ Call at (717) 697-4372. Select option 5, then select option 1.
Want to change your PIN for your VISA Debit Card or ATM card?TOP OF PAGE
To change your PIN for your VISA Debit Card or ATM card you must go to any branch location.
| TeleBranch |
(717) 795-6049 or (800) 237-7288
accountinquiries@members1st.org
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| TeleBranch Hours |
| Monday - Wednesday |
7:30 am - 5 pm |
| Thursday |
7:30 am - 6 pm |
| Friday |
7:30 am - 7 pm |
| Saturday |
8:30 am - 2 pm |
|