Members1st Online - Members1st Online Information - Messaging

Messages


In the Messages section, you can send a secure message to our staff. The message center is monitored by Members 1st associates who are trained to assist you with your private account questions.

How it worksTOP OF PAGE

For your security, inquiries or specific questions involving personal account information should not be sent using email. Using the secure message center, finding an answer to your questions is as easy as sending an email. You can even request that we email you when our associates respond to your message within Members 1st Online.


A Members 1st Online Password is required.


Important Information Regarding Members 1st Online Passwords


For security purposes and to protect your identity, you may not set up a Members 1st Online password over the phone. We must have a paper application on file that contains your original signature for verification purposes. Electronic Services Applications may be obtained through TeleBranch or by visiting any branch location.

TeleBranch
(800) 237-7288
accountinquiries@members1st.org
 
TeleBranch Hours
Monday - Wednesday 7:30 am - 5 pm
Thursday 7:30 am - 6 pm
Friday 7:30 am - 7 pm
Saturday 8:30 am - 2 pm