Please use the following telephone numbers to contact us regarding cards that have been lost or stolen, damaged, or where there is known or suspected fraud.
Lost, Stolen, or Damaged Cards
| DURING Business Hours | AFTER Business Hours | If Calling from Overseas | |
| VISA Debit and ATM Cards | (800) 283-2328, ext. 6035 | (800) 754-4128 | (414) 341-4015 |
| VISA Credit Cards | (800) 283-2328, ext. 6035 | (800) 325-3678 | (800) 847-2911 (VISA911) |
Loss Prevention Security Services:
(717) 795-5202 | (800) 283-2328 ext. 5202 | email the Fraud Line
Report Suspicious Email
If you receive a suspicious e-mail representing itself as Members 1st Federal Credit Union, please forward the message to: scam@members1st.org. When you report a suspicious e-mail, Members 1st will aggressively pursue the perpetrators and shut down Web sites and phone services fraudulently collecting information. Please do NOT change the subject line of the e-mail you are forwarding. As a precaution, you should immediately delete the email from your inbox after forwarding.
Report Suspicious Phone Calls or Text Messages
To report suspicious phone calls contact our Loss Prevention & Security Services Department. For more information see the Scams & Shams section of the Fraud and Security Center and review the section on "Phishing".
