October 12, 2023
On Monday, October 9, Members 1st Federal Credit Union partnered with its state trade association, CrossState Credit Union Association, and other credit unions across Pennsylvania and New Jersey to celebrate the very first CU Kind Day. This day of kindness concept started at a credit union in Minnesota and has continued and expanded to credit unions across the country. The celebration is intended for credit union associates, members, volunteers and community partners to come together and do one simple thing – spread kindness.
Because of the kindness Members 1st associates already demonstrate each and every day, the credit union wanted to take it a step further and designated October 2 – 6 as “Kindness Week”. Throughout the week, the credit union carried out several creative ways to participate in the celebration, including a Random Acts of Kindness Challenge where associates shared photos and stories as well as “Kindness Cards” that featured messages of encouragement. And as a final way to spread some goodwill, the credit union provided a donation to Ronald McDonald House Charities of Central PA in the amount of $1,221 in honor of all of its 1,221 associates who participated in Kindness Week.
“Service is a core element of the social mission of all credit unions, and each day we are proud to carry out our own mission of serving our members, associates and communities through support, empowerment and meaningful relationships,” said Members 1st President & CEO Mike Wilson. “It is so very heartwarming to see and hear all of the impactful ways our faM1ly was ‘CU Kind’ during our inaugural Kindness Week. We are grateful to our friends at CrossState for all they do and for their commitment to the credit union movement.”
Credit unions put members and their communities first, so CU Kind Day further increases the cooperatives’ awareness and their impact on local communities. By doing something all on ONE day, the collective philosophy of “People Helping People” is put into meaningful action and the impact is maximized through random acts of kindness. As not for profit financial institutions, Pennsylvania and New Jersey credit unions work every day to improve their members’ financial lives.
September 18, 2023
Members 1st Federal Credit Union, a full-service financial institution serving members and communities for over 73 years, is pleased to announce that its Chairman of the Board of Directors, Jon Kirssin, has been recognized with the 2023 Volunteer of the Year Award from the National Association of Federally-Insured Credit Unions (NAFCU). President & CEO Mike Wilson and CEO Emeritus George Nahodil accepted the award on behalf of Kirssin on Tuesday, September 12 at NAFCU’s Congressional Caucus in Washington, DC.
The Volunteer of the Year Award is presented to a credit union volunteer whose achievements, dedication and expertise represent a standard for the credit union community. The award recognizes a volunteer who excels in the areas of leadership; dedication to the representation of the credit union members’ interests; commitment to the development of professionalism, expertise and service; and participation in the credit union and community activities.
“We are truly grateful that Jon’s dedication and service to the credit union movement are being recognized and celebrated,” said Members 1st President & CEO Mike Wilson. “Jon’s leadership has been critical to our credit union’s growth and achievements. I thank him for his commitment to our members, associates and the communities we serve, and for his tireless efforts to uphold our credit union philosophy of ‘people helping people.’”
Kirssin joined the Members 1st Board of Directors in 2011 after previously serving on the credit union’s Supervisory Committee. He carries on the legacy of his own father, who also served on the Members 1st Board of Directors. Kirssin was appointed Chairman in April 2018 and since then, he has worked tirelessly on decisions that will ensure the longevity of Members 1st's success.
In addition to his duties with Members 1st, Kirssin serves on the Board of Trustees for York College of Pennsylvania, which is also his alma mater. He is an experienced insurance executive with nearly 20 years at PMA Insurance, retiring as an officer and shareholder. He owns and operates a specialty insurance consulting firm with clients located throughout the country. Kirssin is a life-long Central Pennsylvania native currently residing in Mechanicsburg and has been a credit union member for more than 40 years.
Pictured left to right: Eli Vazquez, Board Member and Director-at-Large, NAFCU; George Nahodil, CEO Emeritus, Members 1st; Mike Wilson, President & CEO, Members 1st; Dan Berger, President and CEO, NAFCU
Members 1st President & CEO Mike Wilson and Members 1st CEO Emeritus George Nahodil accept the 2023 NAFCU Volunteer of the Year Award on behalf of Members 1st Chairman of the Board Jon Kirssin from NAFCU Board Member and Director-at- Large Eli Vazquez and NAFCU President and CEO Dan Berger. NAFCU’s Volunteer of the Year Award is presented to a credit union volunteer whose achievements, dedication and expertise represent a standard for the credit union community.
Members 1st Federal Credit Union is a member-owned, not-for-profit financial institution with more than half a million members and over $7 billion in assets. While its administrative headquarters is based in Enola, PA, Members 1st serves its members and communities through its network of nearly 60 branch locations throughout Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon, Lehigh, Perry and York counties, as well as through its robust digital banking and call center channels. To learn more about Members 1st, visit members1st.org or follow us on Facebook, Instagram, LinkedIn and Twitter.
August 15, 2023
Members 1st Federal Credit Union was recently recognized among the local best as part of Harrisburg Magazine’s “Simply the Best” Readers’ Poll in seven categories. The credit union was awarded Simply the Best Credit Union, Customer Values – Large Business, Financial Planning Company (2+ locations), Insurance Agency (Readers’ Choice), Investment Company (2+ locations), Mortgage Company and Place to Work (100+ employees).
“This annual recognition is a testament to our associates’ commitment to delivering unparalleled experiences for our members whether in person at one of our branches, in online banking or our mobile app, or on the phone with a customer service associate,” President & CEO Mike Wilson said. “Now more than ever, we are dedicated to helping our members live well financially and bettering the communities we serve. Thank you to all the voters, especially our member-owners, who have supported us year after year.”
Nominations are determined by Harrisburg Magazine’s local readers through an online ballot system. The top eligible nominees for each category are then selected for the voting ballot and winners are selected for each category. This year marks the 19th year that Members 1st has earned Simply the Best recognition.
For a complete list of winners, view the August 2023 issue of Harrisburg Magazine.
June 20, 2023
Members 1st Federal Credit Union, a full-service financial institution serving members and communities for more than 73 years, was recently named a Forbes Best-In-State Credit Union for the third consecutive year. Presented by Forbes and the national market research firm Statista Inc., this prestigious award is given to financial institutions who have shown excellent leadership and success over the past 12 months. Only three percent of credit unions across the country are recognized each year.
“This recognition from Forbes and Statista has come to mean a great deal to us the past three years,” said Members 1st President & CEO George Nahodil. “Knowing that our member-owners play a direct role in determining the organizations who are fortunate enough to be named a Best-in-State Credit Union is what makes this recognition special. Everything we do is in the best interest of our members, so we are humbled to know they are happy with the personalized service we provide to them every day.”
To determine the 2023 Best-In-State Credit Unions, approximately 31,000 U.S. residents were surveyed and asked to name banks and credit unions where they have or previously had a checking or savings account. From there, contributors were told to evaluate these financial institutions based on criteria such as customer service, the quality of the financial advice representatives offer, whether fees are transparent and reasonable, ease of navigating the company website, on-location branch services and the overall level of trust the companies inspired.
Across the entire nation, 147 credit unions were named to the annual list. Online reviews and rankings given between March 2020 and April 2023 were evaluated for each credit union to determine an overall sentiment analysis. These reviews and ratings accounted for 20 percent of the scoring, while the aforementioned surveys accounted for 80 percent.
“We congratulate all the credit unions from across the country who were recognized as a Best-In-State Credit Union, especially those in Pennsylvania who share the credit union philosophy of ‘people helping people’,” added Mike Wilson, chief experience officer for Members 1st. “It is an honor to be recognized alongside many other financial institutions who are giving back to our local economy.”
Members 1st Federal Credit Union is a member-owned, not-for-profit financial institution with more than half a million members and over $7 billion in assets. While its administrative headquarters is based in Enola, PA, Members 1st serves its members and communities through its network of nearly 60 branch locations throughout Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon, Lehigh, Perry and York counties as well as through its robust digital banking and call center channels. To learn more about Members 1st, visit members1st.org or follow us on Facebook, Instagram, LinkedIn, Pinterest and Twitter.
###
June 7, 2023
Members 1st Federal Credit Union held its 26th Annual Charity Golf Classic on Monday, June 5, at the Hershey Country Club in Derry Township, PA. More than 140 golfers and 70 sponsors raised over $155K to support and promote the noble work of programs and initiatives across Central Pennsylvania. This year’s beneficiaries included Aaron’s Acres (serving Berks, Dauphin and Lancaster counties), Lehigh Valley Health Network (serving 10 eastern PA counties), Midwest Food Bank (serving several counties across the midstate) and The Salvation Army – Harrisburg (serving Dauphin County).
“The Members 1st Annual Charity Golf Classic allows us to give back to the communities that serve us,” President & CEO George Nahodil said. “Our ‘people helping people’ philosophy continues to be at the core of everything we do for our members, our associates and our communities. This annual event is just one way we carry out our commitment to service through meaningful action. Thanks to the help of our community partners and associates, we were able to host another successful fundraiser to support great causes happening across our nine-county footprint.”
Representatives from each beneficiary attended a luncheon and check presentation following the outing and thanked the credit union for continuously giving back to the communities it serves, including organizations that are dedicated to helping change lives.
Each beneficiary that received funds works graciously to benefit individuals across central and eastern PA. Aaron’s Acres provides year-round therapeutic-based recreational activities for children and adults between the ages of five and 21 with special needs. Lehigh Valley Health Network offers advanced and compassionate health care supported by education and clinical research. Midwest Food Bank aims to alleviate hunger and malnutrition as well as provide disaster relief. The Salvation Army – Harrisburg provides workforce development, nutrition education programs, emergency disaster services and more.
May 30, 2023
Members 1st Federal Credit Union, a full-service financial institution serving members and communities for over 73 years, is pleased to announce that its Chairman of the Board of Directors, Jon Kirssin, received the 2023 Calvin Jackson Lifetime Achievement Award for Volunteer of the Year from CrossState Credit Union Association. In addition, the credit union’s Indirect Sales and Service Manager Deana Barnes was named one of the top three finalists in CrossState Credit Union Association’s 2023 Credit Union Ambassador Contest.
Kirssin and Barnes were recognized at the Association’s Annual Convention on Friday, May 19 in Hershey, PA.
The Volunteer of the Year Award is presented in memory of Calvin H. Jackson, an outstanding citizen and credit union volunteer. The award recognizes a volunteer who has selflessly given time, effort and talent to the betterment of the movement and works to promote the credit union philosophy.
“I think so highly of Jon, and it is wonderful that his devotion to the credit union movement is being acknowledged and celebrated,” said Members 1st President & CEO George Nahodil. “Under Jon’s leadership, our credit union has thrived. He is so deserving of this award, and I thank him for all he has done for our members, our associates and our communities.”
Kirssin joined the Members 1st Board of Directors in 2011 after previously serving on the credit union’s Supervisory Committee. He carries on the legacy of his own father, who also served on the Members 1st Board of Directors. Kirssin was appointed Chairman in April 2018 and since then, he has worked tirelessly on decisions that will ensure the longevity of Members 1st's success.
In addition to his duties with Members 1st, Kirssin serves on the Board of Trustees for York College of Pennsylvania, which is also his alma mater. He is an experienced insurance executive with nearly 20 years at PMA Insurance, retiring as an officer and shareholder. He owns and operates a specialty insurance consulting firm with clients located throughout the country. Kirssin is a life-long Central Pennsylvania native currently residing in Mechanicsburg and has been a credit union member for more than 40 years.
Barnes joined the credit union industry in 2018 after becoming attracted to the credit union philosophy of “people helping people.”
“Entering this competition has allowed me to fully immerse myself into the Members 1st culture and build meaningful relationships with our leaders and associates,” said Barnes.
Barnes presented her project “Fostering Social Engagement for Remote and Office Workers” to a live audience and panel of judges at the Association’s Annual Convention. She proposed a platform in which credit union associates can engage and connect with each other virtually, much like an internal social media site. Associates would be encouraged to post about three key areas: member service, community involvement and associate experience. In an era of digital platforms and social media, Barnes proposed that future leaders of the credit union would capitalize on this tool as a way to come together and share topics that are important to the credit union. This in turn would foster an environment of connection and collaboration.
“We could not be prouder of Deana,” said Members 1st Chief Experience Officer Mike Wilson. “Her commitment to our culture and fellow associates is admirable, and we look forward to watching her continue to grow and promote the credit union movement.”
Barnes began her career in automotive finance in 2016 where she learned about the differences between credit unions and banks. In her current role with Members 1st, her primary focus is maintaining and cultivating strong relationships with dealership partners. Barnes is a member of the credit union’s Women in Leadership Associate Resource Group. She is a 2014 graduate of Millersville University with a Bachelor of Science in Elementary Education.
Members 1st Federal Credit Union is a member-owned, not-for-profit financial institution with more than half a million members and over $7 billion in assets. While its administrative headquarters is based in Enola, PA, Members 1st serves its members and communities through its network of nearly 60 branch locations throughout Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon, Lehigh, Perry and York counties, as well as through its robust digital banking and call center channels. To learn more about Members 1st, visit members1st.org or follow us on Facebook, Instagram, LinkedIn, Pinterest and Twitter.
May 24, 2023
Members 1st Federal Credit Union Chief Experience Officer Mike Wilson was recently named as the next president and chief executive officer (CEO) of the credit union by its Board of Directors as part of a planned succession and national search process. Wilson will assume responsibilities on July 1, 2023. George Nahodil has led the credit union in this capacity and will assist with a seamless and successful transition in the months ahead after 23 years of service, including six years as president and CEO. Nahodil announced his intent to retire in September of 2021.
“This appointment highlights Members 1st's commitment to fostering growth, recognizing talent within the organization and upholding its distinct culture,” said Chairman of the Board Jon Kirssin, who helped to lead the national search for the credit union’s next president and CEO as part of an over two-year succession planning process. “With a deep understanding of the organization and a demonstrated history of leadership, Mike is well-positioned to guide our financially sound credit union toward further success.”
Wilson, a tenured executive, joined Members 1st in July 2016 as a vice president of relationship management and has held a number of leadership roles within the credit union, including his current role as chief experience officer.
“I am honored to continue to serve our members, associates and communities as Members 1st’s next president and CEO," said Wilson. "Throughout my long-term history with this credit union, I have witnessed first-hand the positive impact we make on the lives of those we serve. I am excited to partner with George, our Board and our Leadership Team throughout this transition and work alongside our phenomenal associates as we honor an incredible legacy and plan for the next chapter in our faM1ly’s history.”
In his current role as chief experience officer, Wilson works to ensure an exceptional member experience on behalf of the entire credit union in all interactions and delivery channels—including its branch operations, online banking, customer service, business development and mobile app. He provides leadership and direction for the credit union’s retail, operations and customer service areas, as well as public relations, marketing, community outreach, internal and external communications, and financial literacy. Wilson leads the business development and wealth management teams to cultivate and foster relationships to help drive business and achieve all business goals.
Nahodil, who has led Members 1st with passion and dedication over the last 23 years, expressed full confidence in the appointment of Wilson.
“Mike’s strong leadership skills, strategic thinking and deep understanding of our unique culture make him the perfect choice to lead Members 1st into the future,” said Nahodil. “I am immensely proud of the significant contributions he has made to our members, associates and communities during his tenure.”
“I have worked closely with Mike over the last seven years and am extremely comfortable with his leadership skills, creative and innovative use of technology, and practical experience,” noted Kirssin.
With more than a decade of executive leadership experience, Wilson is involved in the local communities within Members 1st's nine-county footprint. A lifelong advocate of the tenets of servant leadership, he serves as president of the Members 1st Charitable Foundation—a 501 (c)(3) non-profit corporation whose mission is to support grassroots organizations within southcentral and northeastern PA to make them stronger, healthier and more financially sound. In addition, Wilson serves on several boards and committees in the credit union industry and throughout the community, including CrossState Credit Union Foundation and the Harrisburg Regional Chamber and Capital Region Economic Development Corporation (CREDC). With a passion for people and entrepreneurial thinking, he has been recognized for his professional accomplishments with numerous business awards.
Wilson holds a Bachelor of Science in Business as well as his MBA, in addition to graduating from the Credit Union Executive Society (CUES) CEO Institute Program, earning executive certificates from the University of Pennsylvania’s Wharton School of Business, the University of Virginia’s Darden School of Business and Cornell University’s Samuel Curtis Johnson Graduate School of Management. Wilson is also a graduate of the Leadership Harrisburg, Cumberland, Lancaster and Lebanon programs.
Chief Experience Officer Mike Wilson (pictured right) was named as the next president and chief executive officer (CEO) of Members 1st by its Board of Directors as part of a planned succession and national search process. Wilson will assume responsibilities on July 1, 2023. George Nahodil (pictured left) has led the credit union in this capacity and will assist with a seamless and successful transition in the months ahead after 23 years of service, including six years as president and CEO.
Members 1st Federal Credit Union is a member-owned, not-for-profit financial institution with more than half a million members and over $7 billion in assets. While its administrative headquarters is based in Enola, PA, Members 1st serves its members and communities through its network of nearly 60 branch locations throughout Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon, Lehigh, Perry and York counties, as well as through its robust digital banking and contact center channels. To learn more about Members 1st, visit members1st.org or follow us on Facebook, Instagram, LinkedIn, Pinterest and Twitter.
January 4, 2023
Harrisburg University of Science and Technology President Dr. Eric Darr, Auditor General Timothy L. DeFoor and Members 1st Federal Credit Union Chief Experience Officer Mike Wilson today launched the 10th annual student financial literacy scholarship competition entitled, “What Does Financial Literacy Mean to Me?”
"High school is a critical time for students to develop the personal finance skills they will need to live independently as adults. Mastering the foundations of financial literacy is the best way to set them up for a life full of healthy financial habits, ensuring their future success," Dr. Eric Darr, President of Harrisburg University said.
The competition was launched 10 years ago by Harrisburg University to help further financial education among Pennsylvania students. This is the second year the Department of the Auditor General has partnered to promote it, and it’s the first year for Members 1st Federal Credit Union.
“Learning how to be money smart is essential to the success of our commonwealth, which is why we are excited to partner with Harrisburg University and Members 1st to promote this year’s student competition,” Auditor General DeFoor said. “This competition gives students the creative ability to write about financial literacy and encourages them to start thinking about how money works. If you know how money works, you’re in a better position to understand where your money is going, how it’s being spent, and you’re able to hold government accountable for how it spends taxpayer dollars.”
“Our shared commitment with Harrisburg University and Auditor General DeFoor to identify unique ways to teach the importance of financial literacy allows us to develop the leaders of tomorrow into financially sound individuals,” Members 1st Chief Experience Officer Mike Wilson said. “We are proud to partner on this crucial initiative, which continues to have an immense impact on students across the commonwealth and ultimately our communities.”
Last year, nearly 40 Pennsylvania students across the state submitted either a short essay, a poem or a 30-second TikTok video describing what financial literacy meant to them. Winners were selected by a panel of judges and announced at an awards ceremony in the Capitol Rotunda during financial literacy month. Each winner received cash prizes from Harrisburg University.
This year, Pennsylvania students in grades 9-12 are encouraged to submit either a short essay or poem about financial literacy. Three winners will be selected and announced during financial literacy month, which occurs every year in April.
First, second and third place winners will receive cash prizes from Harrisburg University:
- First place: $1,500
- Second place: $1,000
- Third place: $750
The deadline for submissions is February 15, 2023, and students must submit their entry online at: https://www.harrisburgu.edu/financial-literacy-entry-form/.
For more information on the student competition, visit harrisburgu.edu. To learn more about the Department of the Auditor General’s efforts to promote financial literacy, visit paauditor.gov/BeMoneySmart.
January 3, 2023
Throughout the month of January, Members 1st Federal Credit Union will show its appreciation for its more than half a million members as part of its second annual Member Appreciation Month.
Today, the credit union officially launched its campaign—"Our Members Rock”—with a video featuring President & CEO George Nahodil. “Our members are an integral part of our success story,” said Nahodil. “This month is about showing our appreciation for our members, as they’ve chosen Members 1st to be their trusted financial partner through all of life’s moments and milestones.”
Members 1st associates will celebrate its five generations of members in its nearly 60 branches, communities and online through a variety of random acts of kindness, from randomly selecting members to receive a $25 gift card or an exclusive “Our Members Rock” T-shirt to personalizing and sharing a Member Appreciation Month thank you card with members they serve.
Branch managers will host “Treat A Member” pop-up events in the community to support and celebrate local business members. Members who reside outside of Members 1st’s footprint will also have opportunities to join in the celebration by participating in contests on its social media channels and through digital banking, where members will be randomly selected to receive gift cards and other prizes.
As part of a Member Appreciation Month enter to win, the credit union will randomly select one member to receive a VIP concert package, including four tickets to see country singer Carrie Underwood perform on Friday, February 10 at the Bryce Jordan Center.
“Our members are faM1ly and reside at the core of everything that we do,” said Chief Experience Officer Mike Wilson. “Our associates take great pride in getting to know our members as individuals and understanding their financial goals so that we can help them save easily, spend carefully, borrow wisely, invest strategically, and protect their savings confidently. We are so grateful to be able to give back to our members in meaningful ways all year long, especially during Member Appreciation Month.”
To learn more about Member Appreciation Month, follow the credit union’s social media channels, visit one of its branch locations, or visit our website.
December 5, 2022
Members 1st Federal Credit Union opened its fifth branch in Lehigh Valley today, located at 1435 Nursery St., Fogelsville, PA.
A full-service branch offering a drive-thru, drive-up ATM, lobby service, coin counter and drop box, the Fogelsville Branch further establishes the credit union’s entrance into Lehigh Valley. Prior to the opening of the Fogelsville Branch, Members 1st opened four other branch locations in the region in June and July 2022, including its Emrick Boulevard Branch, Macungie Branch, Trexlertown Branch and Whitehall Branch.
“As a credit union, our ‘people helping people’ philosophy is at the core of everything we do,” President & CEO George Nahodil said. “We look forward to building meaningful relationships in the Fogelsville community and providing personalized service—from advice and support to a full suite of financial tools—designed to help both our consumer and business members live well financially.”
The community is invited to join Members 1st at the Fogelsville Branch grand opening celebration on Saturday, December 10, from 10 am to Noon. The event will feature prizes, a live performance by Parkland High School Chorale, sweet treats and beverages from mini-donut food truck Donut Lab, photo opportunities with Princess Elsa, and a meet-and-greet with Steph from B104’s Mike & Steph in the Morning Show. Additionally, in celebration of the fifth Lehigh Valley branch opening, members of the community can visit any Lehigh Valley branch location to enter to win a $500 gift card for gas or groceries.
Members 1st Federal Credit Union is a member-owned, not-for-profit financial institution with more than half a million members and over $6 billion in assets. While its administrative headquarters is based in Enola, PA, Members 1st serves its members and communities through its network of more than 60 branch locations throughout Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon, Lehigh, Perry and York Counties, as well as its robust digital banking and call center channels. To learn more about Members 1st, visit members1st.org or follow us on Facebook, Instagram, LinkedIn, Pinterest and Twitter.
June 22, 2022
Members 1st Federal Credit Union was recently named the #1 credit union in Pennsylvania as part of America's Best-In-State Credit Unions annual rankings. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.
“We are humbled and honored to be included on this distinguished list for the second consecutive year,” said President & CEO George Nahodil. “The additional recognition of first in the state of Pennsylvania is a huge milestone for us and further reinforces our commitment to delivering unparalleled experiences for our members. We are so grateful to our members for their trust in us and to our associates for their continued dedication to our member-owners.”
The survey was sent to approximately 26,000 consumers in the U.S. who were asked to rate credit unions they have or previously have had checking accounts with. A full assessment was completed on each credit union being evaluated in the areas of trust, terms and conditions, branch services, digital services, customer service and financial advice. This year’s winners were chosen and identified after the independent survey results were calculated.
Across the country, 171 credit unions were awarded a place on the list, which equates to about 3.4% of all credit unions nationally. Survey scores received by financial institutions around the U.S. determine where each credit union lands on the list. Last year, Members 1st was second on the list, with this year’s survey results bringing the credit union up to the first spot.
“Congratulations to all of the credit unions from across the country who were recognized on the Best-In-State list, especially those in Pennsylvania,” added Nahodil. “We appreciate all that you do to live out our joint mission of people helping people.”
June 21, 2022
Members 1st Federal Credit Union, a full-service financial institution with more than half a million members and over $6.5 billion in assets, opened its new Trexlertown Branch today. Located in Allentown at 5605 Hamilton Blvd., the Trexlertown Branch is the first of five new branches planned to open in the Lehigh Valley this year.
“Establishing a presence in the Lehigh Valley reinforces our commitment and dedication to strengthening and investing in the communities we serve,” President & CEO George Nahodil said. “This multi-branch opening has been planned for quite some time. We are grateful for the opportunity to grow in a new region and are confident that our offerings meet the personal and financial needs of the Lehigh Valley.”
Three additional branch locations will open this summer, including the Macungie Branch on June 27 (201 West Main Street, Macungie), Whitehall Branch on July 5 (2693 MacArthur Road, Whitehall) and Emrick Boulevard Branch on July 11 (2200 Emrick Boulevard, Bethlehem). A fifth Lehigh Valley branch is scheduled to open this fall in Fogelsville.
The addition of five Lehigh Valley branches expands the credit union’s total branch locations to 61. Beyond Lehigh County, Members 1st branches are located in Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon, Perry and York counties.
Each branch will provide an array of services including a drive-thru, drive-up ATM, lobby service, coin counter and drop box. In addition, Members 1st offers financial and investment services and products with competitive rates, including mortgages, credit cards, a personal concierge as part of Members 1st’s innovative MyConcierge™ service and more.
“Whether members are in one of our branches or using our digital banking tools, we pride ourselves in continuing to provide the same, great personalized member service across all channels,” Chief Experience Officer Mike Wilson said. “For years, we have perfected the in-person service in our branches, and we are excited to continue that tradition in Lehigh Valley while simultaneously enhancing our digital tools. This is a really exciting time to become a member.”
In conjunction with the opening of the Trexlertown, Macungie, Whitehall and Emrick Boulevard branch locations, new members can take advantage of special promotions. Members of the Lehigh Valley community can also participate in Members 1st’s “Passport to Summer in Lehigh Valley” by picking up a passport at one of the four branches and earning stickers after visiting each Lehigh Valley branch featured inside the passport. Once four stickers are secured, the passport can be returned to an associate to be entered into a grand prize giveaway—a $1,000 gas gift card or one-time-use of the Members 1st suite at the PPL Center in Allentown.
To commemorate the openings of these branches, Members 1st will host a multi-branch grand opening celebration at its Trexlertown, Macungie, Whitehall and Emrick Boulevard branch locations on Saturday, July 16 from 11 a.m. to 1 p.m. Guests can enjoy a sweet treat from a Valley-area food truck, pick up free Members 1st swag and enter to win a $250 gift card from ArtsQuest Steel Stacks, Cabela’s®, The Promenade Shops at Saucon Valley or Wawa®. Learn more about what we are doing in Lehigh Valley and our multi-branch grand opening celebration.
June 7, 2022
Members 1st Federal Credit Union held its 25th Annual Charity Golf Classic on Monday, June 6, 2022, at the Hershey Country Club in Derry Township, PA. More than 140 golfers and sponsors raised over $80K to support and promote the noble work of programs and initiatives across Central PA. This year’s beneficiaries include Aaron’s Acres (serves Berks, Dauphin, and Lancaster counties), Central PA Food Bank (serves 27 counties), Helping Harvest Fresh Food Bank (serves Berks County and Schuylkill County) and The Salvation Army – Harrisburg (serves Dauphin County).
“The Members 1st Annual Charity Golf Classic allows us to give back to the community that serves us,” President & CEO George Nahodil said. “This year, we celebrate our 25th anniversary, which is an important milestone to remind us how far we have come as an organization. Our credit union keeps community service at the forefront, and this annual event is just one way we can carry out our commitment to charitable giving. Thanks to the help of our strategic partners and associates, we were able to host another successful fundraiser to show our appreciation for our members, associates and communities.”
Members 1st President & CEO George Nahodil, Chief Experience Officer Mike Wilson and AVP of Community Relations Sara Firestone present donations to four different community organizations and their representatives.
Representatives from each beneficiary attended a luncheon and check presentation following the outing and thanked the credit union for continuously giving back to the communities it serves, including organizations that are dedicated to helping change lives.
Each beneficiary that received funds from this event works graciously to benefit communities across Central PA. Aaron’s Acres provides year-round therapeutic-based recreational activities for children and adults between the ages of five and 21 with special needs. Central PA Food Bank caters to all ages, offering charitable food to those in need to fight hunger, change the community and improve lives. Helping Harvest Fresh Food Bank supplies food to over 300 charitable food programs. The Salvation Army – Harrisburg provides workforce development, nutrition education programs, emergency disaster services and more.
April 19, 2022
[ENOLA, PA] Members 1st Federal Credit Union is pleased to announce that several of its associates have been recognized for their achievements during the first quarter of 2022 by local community and media organizations.
George Nahodil, president & CEO, was named to Central Penn Business Journal’s Power 100 List. The Power 100 List is composed of individuals who shape our communities and influence the quality of life in our region. Nahodil has served as president & CEO of Members 1st since late 2017. He is a current board member for the Harrisburg Regional Chamber and a founding member of the Harrisburg Hilton Hill Society. View the 2022 Power 100 List.
In addition to the Power 100 List, Nahodil has received many recognitions honoring his commitment to the credit union movement and the Central Pennsylvania community. In 2021, he was named the CrossState Credit Union Association’s Lifetime Achievement Award recipient as well as the Harrisburg Regional Chamber’s Catalyst Award honoree. Nahodil has received several additional recognitions from the Central Penn Business Journal, including Icon Honors recipient, Game Changer: Most Admired CEO and Executive Management Award honoree.
“This most recent recognition reinforces George’s positive spirit that we are able to witness each day,” said Mike Wilson, chief experience officer. “George has proven to be an exceptional servant leader, and he is a true pillar in our community. His work ethic, character and overall leadership have truly earned him these well-deserved honors.”
Brenna Anderson, vice president of relationship management, was selected as a class member of the YWCA’s Greater Harrisburg Area Tribute to Women of Excellence program for her professional and philanthropic contributions to our local region. Women selected for this honor are pillars of the community who dedicate time and talent to making Central Pennsylvania a better place. View a complete list of the 2022 Tribute to Women of Excellence class.
Deb Perini, relationship manager, was named among the 2022 Women of Influence honorees by the Lehigh Valley Business Journal. Women of Influence recognizes high-achieving women for their significant career accomplishments. Women of Influence honorees are selected based on professional experience, community involvement and commitment to mentoring. Perini will be honored at an awards celebration on May 4 at DeSales University. View a complete list of the 2022 Women of Influence award recipients here.
“We are so proud of Brenna and Deb,” said Wilson. “It is wonderful to have leaders who are making a positive impact on the lives of our members each day, collaborating with their fellow associates and earning recognition by our local community.”
Members 1st serves more than half a million members through its network of almost 60 branch locations throughout Central Pennsylvania, as well as its robust digital banking and call center channels. To learn more about Members 1st, visit members1st.org or follow us on Facebook, Instagram, LinkedIn, Pinterest and Twitter.
April 6, 2022
On Tuesday, April 5, Members 1st Federal Credit Union held a building dedication ceremony at its new headquarters in Hampden Township, PA. Representatives from the credit union, including President & CEO George Nahodil as well as Members 1st’s Leadership Team and Board of Directors, gathered to commemorate the new facility. Local community members and elected officials were also in attendance to recognize individuals and partners who played a significant role in the project.
This new building marks the beginning of an exciting new chapter for Members 1st. In 1997, the credit union built its longtime headquarters located in Mechanicsburg.
“Several years ago, we began making plans for a new headquarters to improve efficiencies,” said President & CEO George Nahodil. “I am so thankful for and proud of our associates who stepped up and brought this vision to life, all while continuing to deliver unparalleled experiences to our member-owners.”
According to Nahodil, associates were previously spread across multiple buildings. Selling the four separate buildings in the Rossmoyne Business Center and moving into one space where administrative associates can all collaborate was the most fiscally responsible option with an expense-neutral end result. Members 1st has sold two of the four buildings previously occupied for more than two decades in Mechanicsburg and plans to sell the remaining two.
The new, 185,000-square-foot facility is home to more than 500 administrative associates and includes 73,000 square feet of glass, which allows for natural light throughout the interior. A community room provides dedicated space for meetings and events hosted by the credit union. Other amenities include collaborative workspace, an associate café, a walking trail around nearby Hampden Township Veterans’ Park and an associate fitness center.
The credit union’s Senior Vice President of Facilities Dale Gingrich and his team were responsible for seeing the project through from concept to completion. “This building signifies much more than a construction project that spanned over 600 days during a global health pandemic,” said Gingrich. “It marks an exciting new milestone for the growth of our business and the exciting future ahead for our members and associates.”
The credit union partnered with several local businesses on the headquarters project. Alpha Consulting Engineers of York County completed the civil site design, East Lampeter Township’s Greenfield Architects oversaw the building’s design and Mowery Construction in Silver Spring Township served as the credit union’s construction partner.
“All of us at Mowery were thrilled to have worked with Members 1st Federal Credit Union as the construction manager on this amazing project,” said Mowery CEO and Owner David Cross. “The building is not only a testament to a world-class organization but also a living example of how to conduct business. I attribute much of the success of this project to the cultural alignment that exists between our two organizations and the entire project team.”
Since its humble start in 1950, Members 1st Federal Credit Union has grown to a full-service financial institution with more than half a million members and over $6 billion in assets. The credit union offers a full suite of financial tools and services through its network of almost 60 branch locations throughout Central Pennsylvania as well as its robust digital banking and call center channels. To learn more about Members 1st, follow us on Facebook, Instagram, LinkedIn, Pinterest and Twitter.
February 10, 2022
[MECHANICSBURG, PA] Members 1st Federal Credit Union recently named Garth Pricer as Chief Information Officer (CIO) following the retirement of previous CIO Bob West in November 2021.
In his new role, Pricer will ensure that Members 1st maintains its strong information and digital infrastructure. He will oversee all aspects of the credit union’s information technology efforts including but not limited to member security, project management efforts, numerous information systems, software development and engineering, coordination and oversight of strategic business goals and more. As Members 1st continues to grow and evolve, Pricer will also play a key role in enhancing the credit union’s digital experience through robust platforms that deliver its wide range of products and services to over half a million members.
“Garth brings years of IT experience and leadership to this role,” said Members 1st President & CEO George Nahodil. “We are excited to have him lead this crucial part of our business, deliver solutions to assist our members and provide technical services to our associates so that we can continue to meet our members’ needs.”
Pricer has over 20 years of experience in information technology services, with cyber-crime as his area of specialty, both directly and through educating and supporting the global community. He joined the credit union in 2010 as Vice President of IT Information Security.
Pricer holds a Bachelor of Arts from Alfred University and is currently pursuing his Master of Business Administration from Elizabethtown College. In addition, Pricer earned several Microsoft and security certifications.
“It is an honor to be part of the credit union’s ITS team, especially as we are on the cusp of such a pivotal moment for digital engagement,” said Pricer. “I am very grateful for the opportunity to lead this talented group in my new role so that we can continue enhancing services and protecting the safety and soundness of our more than half a million members.”
Members 1st Federal Credit Union offers a full suite of financial tools and services to over half a million members through its network of almost 60 branch locations throughout Central Pennsylvania as well as its robust digital banking and call center channels. To learn more about Members 1st, follow us on Facebook, Instagram, LinkedIn, Pinterest and Twitter.
January 28, 2022
[MECHANICSBURG, PA] Members 1st Federal Credit Union was recently named a Best Credit Union and a Top 100 Bank as part of GOBankingRates’ 2022 annual rankings.
“We are humbled and honored to be included on this prestigious list,” said President & CEO George Nahodil. “This national recognition is another milestone for us and further reinforces our mission to serve our members, associates and communities through support, empowerment and meaningful relationships. We exist to help our over half a million members thrive and better the communities we serve. From our growing network of branch locations to our concierge service, we are committed to helping our members achieve their financial goals.”
GOBankingRates strives to consistently provide the most current and relevant research in order to help readers continue to find the very best financial institutions. For Best Banks 2022, GOBankingRates looked at the largest 100 Banks in terms of total assets, the top 50 largest credit unions in terms of total assets and online banks with over $1 billion in total assets—all pulled from Federal Deposit Insurance Corporation data and National Credit Union Administration data.
The 2022 Best Credit Union recipients are identified based on a number of factors including total assets, number of branch locations, mobile app experience, products and services offered and more. Members 1st was recognized by GOBankingRates for its variety of products and services including loans, insurance and investments as well as personalized financial planning assistance through its MyConcierge™ service.
“Congratulations to all of the credit unions from across the country who were recognized on the Best Banks 2022 list, especially those in Pennsylvania. We appreciate all that you do to live out our joint mission of people helping people,” added Nahodil.
This most recent recognition is in addition to several other notable accolades the credit union has earned. In 2021, Members 1st was named a Best-in-State Credit Union by Forbes, one of Central Penn Business Journal’s Fastest Growing Companies and Plan Sponsor of the Year by PLANSPONSOR for its robust 401(K) program.
Members 1st Federal Credit Union offers a full suite of financial tools and services to over half a million members through its network of almost 60 branch locations throughout Central Pennsylvania as well as its robust digital banking and call center channels. To learn more about Members 1st, follow us on Facebook, Instagram, LinkedIn, Pinterest and Twitter.
January 3, 2022
[MECHANICSBURG, PA] Throughout the month of January, Members 1st Federal Credit Union will show its appreciation for its nearly half a million members as part of Member Appreciation Month.
The credit union officially launched its campaign “Members mean the world to us” this morning with a video message of gratitude from President & CEO George Nahodil, who thanked members for their commitment to the credit union since its inception in 1950. “Member-owners have been an integral part of our success story and that remains true today,” said Nahodil. “At our core, we are about people helping people—and we take that philosophy very seriously.”
Members 1st associates will celebrate its five generations of members in its nearly 60 branches, communities and online through a variety of random acts of kindness from randomly selecting members to receive a gift card and gifting an exclusive Member Appreciation Month tote to personalizing and sharing thank you cards with members they serve.
“Members 1st has always been a place where members truly do come first,” says credit union company spokesperson Mike Wilson. “As we continue to evolve and grow, so does our commitment to serving our members. There is no better time than now during Member Appreciation Month to thank our members for allowing us to be part of their life stories and milestones.”
Branch managers will also host pop-up events in the community to support and celebrate business members. Members who reside outside of our footprint will also have opportunities to participate in the celebration by participating in weekly trivia on our social media channels and through Members 1st's digital banking platforms, where members will be randomly selected to receive gift cards.
“Our members are at the heart of everything that we do,” says credit union VP of Retail Services Brad Garfinkel. “The teams that make up our eight-county branch footprint are thrilled to have the opportunity to give back to our members and show our appreciation for them in such a meaningful way.”
To learn more about Member Appreciation Month, follow the credit union’s social media channels, visit one of its branch locations or visit members1st.org/member-appreciation-month.
[MECHANICSBURG, PA] Members 1st Federal Credit Union is excited to announce the opening of its most recent branch in Berks County, marking the 56th branch currently in business for the credit union.
Located at 4620 West Penn Avenue, Sinking Spring, PA 19608, the new doors opened for business on Monday, November 1. A full-service branch offering a drive-thru, drive up ATM, lobby service, coin counter and drop box, this new branch further establishes the credit union’s entrance into the Berks County region. Prior to the newest Sinking Spring location, Members 1st opened two other locations close by, one in Shillington and one in Exeter Township.
To commemorate the credit union’s entrance into the Berks County market, Members 1st is hosting a multi-day celebration at each of its three Berks County locations. Complete with food vendors, open houses, a giveaway contest, special offers and much more, the events will run from Wednesday, November 3 through Saturday, November 6. Visit members1st.org/events to learn more.
Members 1st remains focused on expanding its footprint to continue serving members in branches across Central PA. Following the Sinking Spring Branch, the credit union plans to open several branches in the Lehigh Valley, beginning in 2022.
“For quite some time, we have been planning this exciting entrance into the wonderful region of Berks County,” says credit union spokesperson Mike Wilson. “We are proud to officially be part of this community, with all three of our branches now open to members. We appreciate the opportunity to serve Berks County and to become part of the very fabric of this community at the grassroots level.”
Members 1st FCU serves nearly half a million members through its network of almost 60 branch locations throughout Central Pennsylvania, as well as its robust digital banking and call center channels.
Members 1st Federal Credit Union recently received results from the Small Business Administration regarding loan level statistics on Paycheck Protection Program loans. The credit union is happy to share that they were ranked #9 in the country for number of loans funded in amounts of $150,000 and above for credit unions.
Over the past few months, Members 1st was able to help over 1,600 businesses through the SBA’s Paycheck Protection Program. For those business members that needed assistance of $150,000 or more, the credit union was able to fund 158 loans. This is in addition to working with businesses who needed assistance and solutions outside of the PPP program to get through these tough economic times.
“We know these times have not been easy for so many small business owners,” says President & CEO George Nahodil. “We live in a resilient community and we are so grateful to our member-owners for their trust in us and the opportunity to serve them financially during this difficult time.”
The credit union’s branch lobbies across seven counties in Central PA are now reopened and operating in a new way with enhanced safety measures in place. These measures will assist in continuing to protect the health and safety of its members, associates and communities. While walk-in visits are now accepted, making an appointment is highly recommended.
Members can also take advantage of 24/7 digital banking capabilities through the Members 1st mobile app and online banking system. To make an appointment today, please call (800) 283-2328 to set up an appointment at your preferred branch.
Members 1st Federal Credit Union was recently recognized among the local best as part of Harrisburg Magazine’s “Simply the Best” Readers Poll in 7 categories. Members 1st was awarded Simply the Best Credit Union, Customer Values – Large Business, Financial Planning Company, Insurance Agency, Investment Company, Mortgage Company and Place to Work – 100+ Employees (Reader’s Choice).
“This recognition is made possible by our associates’ commitment to delivering unparalleled experiences for our members,” President & CEO George Nahodil said. “Their dedication to guiding members through life’s moments and milestones speaks volumes throughout our Members 1st faM1ly and the communities we serve. Thank you to our members who vote for us year after year.”
Nominations are determined by Harrisburg Magazine’s local readers through an online ballot system. The top eligible nominees for each category are then selected for the voting ballot and winners are selected for each category. This year marks the 18th year that Members 1st has earned Simply the Best recognition
For a complete list of winners, view the August 2022 issue of Harrisburg Magazine.
Members 1st Federal Credit Union held its 24th Annual Charity Golf Classic on Monday, June 7, 2021. The outing format consisted of a four-person scramble with a shotgun start. There were 160 golfers, and it was held at the Hershey Country Club. Beneficiaries of the outing included Aaron’s Acres, Central PA Food Bank, Lancaster Recreation Commission and The Salvation Army. A grand total of over $100,000 was raised and each organization took home a check in the amount of $25,000.
Members 1st President & CEO George Nahodil, Chief Experience Officer Mike Wilson and Community Relations Manager Sara Firestone present donations to four different community organizations and their representatives.
Organized by Members 1st Federal Credit Union, the golf tournament is part of the annual campaign to raise funds in an effort to promote and support local community programs and initiatives that benefit the good work these organizations are doing across Central PA.
“Over the years, the Members 1st Annual Charity Golf Classic has become such an important, annual event for us,” President & CEO George Nahodil said. “It’s just one of many ways that we are able to carry out our commitment to charitable giving. Thanks to the generosity of strategic partners and associates who make it successful, we are able to continue making a significant difference within the communities we serve, which is at the heart of the credit union’s core values.”
Members 1st Federal Credit Union is excited to announce the opening of its newest branch in the borough of Shillington as its debut into Berks County, PA. This marks the 57th branch currently in business for the credit union.
Located at 516 E Lancaster Ave, Shillington, PA 19607, the new doors open for business on Monday, November 16th.
Members 1st remains focused on expanding its footprint to continue serving members in branches across Central PA. Following the Shillington branch, the credit union plans to open two more branches in Berks County and eventually move into Lehigh County. While this year did bring some delays, Members 1st is excited about these future locations
"We understand that many of our members enjoy doing their banking face-to-face, so we want to continue to provide convenient locations," says credit union spokesperson Mike Wilson. "Whether you are in one of our branches, on our app or website, or talking to one of our Customer Service representatives on the phone, we want to continue to provide the same great, personalized member service you have enjoyed with us for as long as you have been a member."
Members 1st FCU serves nearly half a million members through its network of almost 60 branch locations throughout Central Pennsylvania, as well as its robust digital banking and call center channels.
Members 1st Federal Credit Union held its 23rd Annual Charity Golf Classic on Monday, August 31, 2020. The outing format consisted of a four-person scramble with assigned tee times.
Members 1st President & CEO George Nahodil presents a check to community partners of A Week Away Foundation.
There were 128 golfers, and it was held at the Hershey Country Club. Beneficiaries of the outing included A Week Away Foundation, Central PA Food Bank, Lancaster Recreation Commission and The Salvation Army. A grand total of $125,000 was raised and each organization took home checks in the amount of $22,000.
Members 1st President & CEO George Nahodil presents a check to community partners of the Central PA Food Bank.
Organized by Members 1st Federal Credit Union, the golf tournament is part of the annual campaign to raise funds in an effort to promote and support local community programs and initiatives that benefit the good work these organization are doing across Central PA.
Members 1st President & CEO George Nahodil presents a check to community partners of the Lancaster Rec Commission.
"The Members 1st Annual Charity Golf Classic has become an enjoyable and important annual event to support our local community partners," President & CEO George Nahodil said.
Members 1st President & CEO George Nahodil presents a check to community partners of the Salvation Army in Harrisburg.
"Thanks to the generosity of the many participants who make it successful, we are able to make a significant difference within our local community."
We are excited to share significant changes to its debit card program. The credit union is taking its members' experience a step further by offering contactless technology. This new contactless payment feature will provide members with more safety, security and convenience when making purchases.
Our new contactless debit cards with a redesigned look and enhanced technology.
Contactless payment is an enhanced technology feature in which you do not have to insert or swipe a card. When merchants have this technology enabled, card users will simply be able to "tap and go." The cards are still able to be swiped or inserted if needed. Overall, it is a much more secure and faster member experience, all while continuing to protect personal information.
"Multiple layers of security are at work behind the scenes with every transaction to include a one-time use cryptographic code," says Chief Marketing Officer/Chief Relationship Officer Mike Wilson. "This reduces risk of card-skimming you often hear about in the news."
Members at the credit union will also see that these new debit cards will have a redesigned look. This new look is a part of many other exciting changes coming soon. As Members 1st continues to reinvest in technology, the intent is to deliver enhanced services that will fully personalize members’ banking experiences as a part of a digital evolution. The reveal of an enhanced mobile app and website, complete with a redesigned look that is similar to the new debit cards and significantly improved functionality, will be unveiled soon.
Members 1st FCU serves nearly half a million members through its network of almost 60 branch locations throughout Central Pennsylvania, as well as its robust digital banking and call center channels.
Members 1st Federal Credit Union celebrates the opening of its newest branch on Eisenhower Boulevard in Dauphin County, PA on Monday, June 8th. This marks the 56th branch for the credit union.
The new Eisenhower Boulevard branch in Dauphin County is the prototype for new technologies that will be seen in future branches.
Located at 770 Eisenhower Boulevard, Harrisburg, PA 17111, the new doors will open for business with the lobby serving members "by appointment only" as the credit union continues to follow social distancing protocols currently in place. The drive-thru and ATM service will be open for members' convenience as well.
The credit union's new branch will serve as a prototype for new technologies and digital enhancements in future branches. Members will begin to see changes within the branches in an effort to go green. Through digital and touchscreen technology, members will engage in a fully-customized experience to meet their needs on the spot. The credit union understands that members still like to do their banking face-to-face, so they are providing more convenient options for them through digital enhancements.
Pictured is an interior wall of Members 1st’s new Eisenhower Boulevard branch in Dauphin County that displays the credit union's mission statement."We are excited to add this branch to our growing footprint and look forward to continuing to serve our members in Dauphin County," says credit union spokesperson Mike Wilson.
Along with new digital technologies, Members 1st is in the middle of an evolution that will give an enhanced look and feel to the brand. Members will see this brand evolution reflected in the design of the new Eisenhower Boulevard branch, as well as in other elements of the credit union in the coming months.
"The reveal of our enhanced mobile app and website, complete with a redesigned look and significantly improved functionality, will be unveiled later this year," says Wilson.
Members 1st FCU serves nearly half a million members through its network of almost 60 branch locations throughout Central Pennsylvania, as well as its robust digital banking and call center channels.
At the beginning of June, Members 1st Federal Credit Union will break ground on its Hampden Township headquarters located in Cumberland County. The new campus will be located at the Hampden Marketplace on Marketplace Way, near Valley Road on the east side of I-81. The move will bring the credit union’s employees who are currently split between two buildings in the Rossmoyne Business Center under one roof in a three-story, 172,000 square-foot facility.
In 1997, Members 1st built its current headquarters located in the Rossmoyne Business Center in Mechanicsburg. The credit union is grateful to its member-owners for their commitment over the last 70 years and knows that the milestones Members 1st has achieved would not be possible without its members’ trust and support. As Members 1st breaks ground on a new headquarters, the credit union looks forward to improving efficiencies and remains focused on being good stewards of its members’ dollars.
“We are currently spread across multiple buildings which is neither efficient nor collaborative,” said the credit union’s President & CEO George Nahodil. “We believe selling our current buildings and consolidating into one facility is the most fiscally responsible option, with an expense-neutral end-result. It was also important for us to remain in our roots of Cumberland County.”
Plans to move were announced back in February of 2019. In preparation, the credit union sold two of its four buildings later in 2019. Members 1st had previously operated out of shared office spaces in the two buildings that were sold. Currently, their main administrative operations are in buildings 5000 and 5020 Louise Drive, using about 120,000 square feet of total office space.
Members 1st has been dedicated to supporting countless local businesses over the last 70 years, especially during the past several months. The credit union is happy to continue this support by assisting local businesses in getting back to work and partnering with them on the headquarters project. Members 1st has hired East Lampeter Township’s Greenfield Architects for the building’s design and Mowery Construction in Silver Spring Township to oversee construction.
The credit union has nearly 60 locations in Dauphin, Cumberland, York, Lancaster, Lebanon, Perry and Adams counties and plans to expand its footprint into Berks County. Members 1st opened in 1950 at the Navy Supply Depot in Hampden Township which is now known as Naval Support Activity Mechanicsburg.
Monday, April 27, 2020, marks the 70th anniversary of Members 1st Federal Credit Union’s service to its members. From the credit union’s beginnings in 1950 that started off with nine people putting money into a pot, evolving into NSD Mechanicsburg Federal Credit Union with a desk and small counter at the Naval Supply Depot, to the extensive branch network throughout seven counties in Central PA, Members 1st has always been a place where members come first. From that humble start, the credit union has grown to a full-service financial institution with nearly half a million members and over $4.8 billion in assets.
Over the years, Members 1st has evolved along with its membership. In 1972, the name DAFCU (Defense Activities Federal Credit Union) was officially adopted and the first branch office opened at the U.S. Army War College in Carlisle. The name evolved once again to Members 1st in 1994 to reflect the growing field of membership. The credit union has also added several offerings for members throughout the years including Investment Services, Insurance Services, Mortgage Services and a full commercial banking platform.
"Since 1950, our member-owners have been an integral part of the success story of Members 1st and that remains true today," said the credit union's spokesperson, Chief Marketing Officer/Chief Relationship Officer Mike Wilson. "We owe everything to them, so we are celebrating this year by making changes that will enhance our offerings to better meet their needs. Over the past 70 years, we have focused on providing a fantastic in-person experience for our members, and we are now evolving our digital channels of delivery to mirror that experience as well."
Members 1st is currently undergoing a digital transformation that will fully personalize members' experiences. By making themselves available by phone, email, text, in-person, or even on location, the credit union's MyConcierge® service can provide a higher level of convenience. Members will also begin to see changes and growth within the branches in an effort to go green. Through digital and touchscreen technology, they will engage in a fully-customized experience to meet their needs on the spot. The credit union understands that members still like to do their banking face-to-face, so they are providing more convenient options for them by adding more branch locations. Members 1st’s new branch on Eisenhower Boulevard in Dauphin County is a prototype that will offer new technology and digital enhancements.
Along with new digital technologies, Members 1st is in the middle of an evolution that will give an enhanced look and feel to the brand. "Members will begin to see a brand evolution," said Wilson. "The reveal of our enhanced mobile app and website, complete with a redesigned look and significantly improved functionality, will be unveiled later this year, along with our new look and feel."
Members 1st Headquarters Prototype
Another exciting change is a new headquarters in Hampden Township. In 1997, Members 1st built its current headquarters located in the Rossmoyne Business Center. As a part of the 70th anniversary celebration, the credit union is excited to break ground on a new headquarters to improve efficiencies as it continues to be mindful of members' dollars.
"We are currently spread across multiple buildings which is neither efficient nor collaborative," said Wilson. "We believe selling our current buildings and consolidating into one facility is the most fiscally responsible option, with an expense-neutral end-result."
Members 1st remains focused on expanding its footprint as well. Today, there are 56 branch locations across Central PA in seven counties with plans to expand into Berks County and Lehigh County.
Corporate responsibility continues to be of paramount importance to Members 1st as it has been since 1950. In the very fabric of Members 1st's principles are cornerstone values related to supporting community outreach and diversity. In 2019 alone, associates participated in more than 350 community events, resulting in 8,200 volunteer hours. Significant resources supported the great work of local grassroots organizations across the seven-county footprint through charitable community outreach.
In celebration of this milestone, Members 1st looks forward to all the exciting initiatives ahead and is grateful for the opportunity to serve its members, associates, and the community.
Members 1st FCU serves nearly half a million members through its network of almost 60 branch locations throughout Central Pennsylvania, as well as its robust digital banking and call center channels.
Media partner looking for a comment?
For all news events happening in our communities, reach out to:
Mike Wilson
Chief Experience Officer (CXO)
e: wilsonm@members1st.org
c: (717) 215-9025
About Members 1st
Our members entrust us with their livelihoods, and that is a responsibility we carry with honor. For seven decades now, we've been a pillar of our community and one of the most respected financial institutions in the area. We've grown a lot since our early days, but our commitment to serving and empowering our members will never change.
Meet Members 1st