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Contact Our Fraud & Security Team

Contact Information

All Fraud Related Issues: Please call to contact us regarding Identity Theft or Debit, Credit and ATM cards that have been lost, stolen, damaged, or where there is known or suspected fraud.

  Domestic Calls If Calling from Overseas
Visa Debit and ATM Cards (800) 826-4314 (414) 341-4015
Visa Credit Cards (800) 826-4314 (800) 847-2911 (VISA911)
Identity Theft and Other Fraud (800) 826-4314 (800) 826-4314

Report Suspicious Emails, Phone Calls or Text Messages:

If you receive a suspicious e-mail, phone call or text representing itself as Members 1st Federal Credit Union, please notify Members 1st by either:

When you report suspicious activity, Members 1st can quickly respond and remediate any potential impact to its members.

For more information see the Fraud Education section of the Fraud & Security Center.

Members 1st FCU is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at (800) 237-7288. All products and services available on this website are available at all Members 1st branch locations.