Capital One Breach Awareness
Members 1st recognizes that many of our members, their friends, their family, and residents in the community have accounts with other financial institutions as well. In the spirit of service to all those who may be affected by the most recent Capital One data breach, we are reaching out to share some important tips to help you maintain your financial security.
Capital One informed their membership that on July 19th, a hacker gained unauthorized access to personal information related to Capital One credit card applications, including about 140,000 Social Security numbers and 80,000 linked bank account numbers. Other types of personal data exposed were names, addresses, dates of birth, credit scores, and transaction data.
What Capital One is doing about it:
They are directly notifying customers by U.S. mail and offering free credit monitoring and identity protection to those who are impacted.
They are NOT calling, texting, or emailing about the situation, so be aware of fraudsters using these methods in an attempt to obtain your personal information.
How you can protect your information:
- Review the Capital One website to become familiar with the incident. (Links listed below).
- Closely monitor all account activity, whether you have products through Capital One, Members 1st or any other financial institution. Sites such as Credit Karma can send alerts if your information is used to open new accounts. If you see anything suspicious, please report it immediately to that financial institution and to the authorities.
- Strongly consider freezing your credit reports through the 3 main credit bureaus (TransUnion, Equifax, and Experian). When you do want to open a new account, you can un-freeze your credit long enough to secure the new line, then freeze it again afterwards. While you must do so at each credit bureau separately, this is one of the most effective methods to help prevent an identity thief from taking out debt in your name.
- Obtain your free credit reports for each bureau annually at www.annualcreditreport.com.
- Take advantage of the account and credit/debit card alert options through your financial institutions, such as the Card Controls and transaction alerts offered here at Members 1st.
Here are links to two pages that Capital One has created to assist those affected by the breach:
- Incident Overview: www.capitalone.com/facts2019/
- Frequently Asked Questions: www.capitalone.com/facts2019/2/
If you have any questions or concerns regarding your Members 1st account or credit/debit cards, please contact our Customer Service at (800) 237-7288.
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Members 1st recognizes that many of our members, their friends, their family, and residents in the community have accounts with other financial institutions as well. In the spirit of service to all those who may be affected by the most recent Capital One data breach, we are reaching out to share some important tips to help you maintain your financial security.Read More...