We Put Our Members First.

QuickBooks

Support Information

In order to find out if the version of QuickBooks you are using is still being supported, please review the QuickBooks Discontinuation Policy.

Unfortunately, here at Members 1st, we do not currently support the automatic download of transactions for any version of QuickBooks. You may manually export the transactions from Member 1st Online Banking by following the steps in this document: Manual Export of Transactions from M1st.

Troubleshooting Steps

To add your Members 1st VISA® credit cards into QuickBooks, please follow the instructions in the following document: Adding M1st VISA® Credit Cards.

Helpful Tips

If you want to search for a specific issue, you may refer to the QuickBooks Community by Intuit Support to see if someone else has ever experienced a similar issue and what, if any, solution there was for the issue.

There are times when Intuit has downtime to perform maintenance on their servers. During these times, the connection between Members 1st and QuickBooks will be down. Please be patient and try again later.

It is highly recommended that you regularly backup your QuickBooks data file, preferably to an external hard drive, USB flash drive, or as an online backup.

Need Help? Call an eServices Specialist

Call Telebranch (Customer Service) at (800) 237-7288 and ask for an eServices Specialist or send us a Secured Message via Online Banking.

Certificate Special Offer

APY*

Home Equity Loan

APR*

VISA Balance Transfer

APR*

*APR=Annual Percentage Rate   **APY=Annual Percentage Yield