All web pages within Members 1st Online are fully encrypted to ensure a high level of confidentiality. Maintaining the confidentiality of your information is very important to us. While we continue to evaluate and implement the latest improvements in internet security technology, we strongly suggest you do your part and always follow the recommendations listed below:
Online banking supports the following browsers:
Google Chrome for Windows or macOS (download (opens in a new tab))
Mozilla Firefox for Windows or macOS (download (opens in a new tab))
Safari for macOS
Microsoft Edge for Windows
Note: No versions of Internet Explorer are supported.
Certain portions of the Members 1st Web site may also require:
Regardless of browser type you will need to enable Javascript.
Adobe Acrobat Reader
Passwords.Keep your password confidential at all times. Utilize a strong password and change it frequently.
If you want to change your Members 1st Online password, you may do so by logging into our online banking service, clicking "User Settings" under your name and selecting "Change Password." If you are locked out of your account or your username is frozen, you can reset your password online or visit your local branch or call Customer Service (opens in a new tab) at (800) 237-7288.
Be sure others are not watching you enter information when using Members 1st Online.
Never leave your computer unattended while logged in to Members 1st Online. Others may approach your computer and gain access to your account information if you walk away.
Click the log out button when you are finished to properly end your session. Once a session has been ended, no further transactions can be processed until you log in again.
Close your browser when you are finished, so that others cannot view any account information displayed on your computer.
Keep your computer free of viruses. Use virus protection software to routinely check for a virus on your computer. Never allow a virus to remain on your computer while accessing Members 1st Online.
How do I recover my username?
To recover your online banking username go to Recover your username (opens in a new tab).
How do I reset my password?
To reset your online banking password go to Reset your password
How do I enroll in Members 1st online banking?
You are already a member with an account and you want to enroll in online banking services go to Enrolled in Members 1st Online.
How do I open an account with Members 1st?
You can open your account in 3 easy steps go here Open an Account.
We're here to help. Give us a call or stop by a branch.