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Secure Login

Technical Requirements

All web pages within Members 1st digital banking are fully encrypted to ensure a high level of confidentiality. Maintaining the confidentiality of your information is very important to us. While we continue to evaluate and implement the latest improvements in internet security technology, we strongly suggest you do your part and always follow the recommendations listed below:

Online banking supports the following browsers:

  • Google Chrome for Windows or macOS (download)
  • Mozilla Firefox for Windows or macOS (download)
  • Safari for macOS
  • Microsoft Edge for Windows

Note: No versions of Internet Explorer are supported.

Certain portions of the Members 1st website may also require:

  • Regardless of browser type you will need to enable Javascript.
  • Adobe Acrobat Reader
  • Passwords—keep your password confidential at all times. Utilize a strong password and change it frequently.

Current Digital Banking Users

  • If you want to change your digital banking password, you may do so by logging into digital banking, selecting "My Profile", then "Password & Security" and then "Reset Password".
    If you are locked out of your account, you can reset your password online or visit your local branch or call Customer Service at (800) 237-7288 for assistance.
  • Be sure others are not watching you enter information when using digital banking.
  • Never leave your computer unattended while logged in to digital banking. Others may approach your computer and gain access to your account information if you walk away.
  • Click the log out button when you are finished to properly end your session. Once a session has been ended, no further transactions can be processed until you log in again.
  • Close your browser when you are finished, so that others cannot view any account information displayed on your computer.
  • Keep your computer free of viruses. Use virus protection software to routinely check for a virus on your computer. Never allow a virus to remain on your computer while accessing digital banking.

FAQs

To recover your username, visit this page and select "Forgot username".

To reset your password, visit this page, type in your username, select "Log In" then select "Forgot Your Password".

To sign up for digital banking, visit this page and select "Sign up for digital banking".

You can open your account in 3 easy steps. Get started here.

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Still have questions?

We're here to help you find answers. Give us a call or stop by your nearest branch.

Please be aware that by continuing you will be leaving www.members1st.org and viewing content from another website.

For your protection please be advised that public Internet email is not secure. Various links within our web site allow you to submit information to us by public Internet email. Please DO NOT provide personal or account information through public email or submit any personal information that would compromise your identity including your account number, social security number, credit card numbers, electronic services PINs, passwords or mother's maiden name. Members 1st will not respond via public Internet email to requests-for-account-information or account activity. Please contact Customer Service with these types of requests at (800) 237-7288 or (717) 795-6049.