MyConcierge™

Concierge Service

As a member, you have access to a personal concierge—your go-to financial expert. It's their full-time job to help you navigate the details of spending, saving, and planning for the future. Best of all, they're here whenever you need them.

What Can Our Concierge Service Do For You?

Our innovative MyConcierge™ service is here to make managing your finances a breeze. Half personal sidekick, half financial wizard, your concierge knows money management like the back of their hand.

What Is a Concierge?

MyConcierge is the person you can turn to when you have questions about your money. They understand the finer points of spending and saving and can help you chart a course toward better financial health.

WHAT CAN A CONCIERGE HELP WITH?

Have a little extra cash, but not sure what to do with it? Need advice about retiring, buying a house, or planning for college? Don't stress—MyConcierge has your back. Your concierge knows how to explain personal finance in simple terms.

MEET YOUR CONCIERGE

Your concierge is a real person with a real name, who will help guide you to financial wellness. You'll always know who you're talking to—a local, personal, single point of contact. You can talk to your concierge through our mobile app.

STILL HAVE QUESTIONS?

MyConcierge will provide you with the knowledge and tools you need to make your money work for you—or connect you with one of our experts who can.

Common Questions

As a member, you have access to our innovative concierge service. Ready to talk with your personal concierge? Chat with them through our mobile app.

Ask them questions about your finances. They're here to help you through all of life's moments and milestones. Whether you're ready to buy the vacation home of your dreams, or help a family member save for college, MyConcierge is here to guide you along the way.

Your personal concierge is always ready to help. If there's ever something that they can't help you with, they'll be sure to connect you with one of our experts who can.

Become a Member icon

Open your account today

You can open your account online in just a few minutes. Or if you like, stop by any of our branch locations and we can do it for you.

We're Here to Help

Getting Ready for Life's Moments and Milestones

Hit the Road

Hear that? It’s the open road calling. Here’s how to get an auto loan quicker and smarter.

Get Started

Off to College

Welcome to the start of a new beginning! Here's how to avoid student loans and make the most of saving for college.

Get Started

Buying a House

Your home will likely be the biggest investment you ever make. Here’s everything you need to know—and who to talk to if you’d like some personalized guidance.

Get Started

Goal Savings

Save for big plans—a little at a time. With great rates and powerful in-app tools, it’s never been easier to set (and achieve) your long-term goals.

Get Started

Visa Signature® Card

Get 1.5% cash back (or 1.5 points) on every dollar you spend. On top of that, you get emergency medical coverage, trip interruption insurance, and Visa Signature Concierge Service—all with no annual fee.

Get Started

Please be aware that by continuing you will be leaving www.members1st.org and viewing content from another website.

For your protection please be advised that public Internet email is not secure. Various links within our web site allow you to submit information to us by public Internet email. Please DO NOT provide personal or account information through public email or submit any personal information that would compromise your identity including your account number, social security number, credit card numbers, electronic services PINs, passwords or mother's maiden name. Members 1st will not respond via public Internet email to requests-for-account-information or account activity. Please contact Customer Service with these types of requests at (800) 237-7288 or (717) 795-6049.