A concierge in a mobile app?
That's right. And no, it's not a chat bot or an overseas help desk. Concierges are local associates of Members 1st—members of your credit union and our communities. They know how to explain personal finances in simple terms and can help you set and achieve your savings, spending and borrowing goals.
Want to take advantage of the low loan rate environment? A concierge can help you rethink a saving strategy by refinancing your high interest loans and credit cards.
Grow your nest egg
Have a little extra cash, but not sure what to do with it? Your concierge will help you invest in the things that matter to you and plan for the future.
Do more with your money
Need advice about retiring, buying a house or planning for college? Don't stress—your concierge is here for that, too.
JUSTIN’S MYCONCIERGE STORY
Looking for a new house for his new bride and soon-to-be new son, Justin had his hands full. So, he talked with his concierge in the Members 1st Mobile App to set up their joint account, get a mortgage and start saving for a new addition to the family. ...continue reading
If you have an account with us, you have a concierge. Simply tap the bell for MyConcierge from the Members 1st app or from your desktop computer by logging into online banking.
Ask them questions about your finances. Maybe it's saving for retirement, creating a college fund or putting money aside to buy or remodel your dream house. They're here to help you through all of life's moments and milestones.
If there's ever something that they can't help you with, they will be sure to connect you with one of our experts who can.
Become a Member
To start working with a concierge, open an account and enroll in digital banking. The application will take just a few minutes to complete. You’ll be able to chat with your concierge from the Members 1st mobile app and online banking within the first 48 hours of enrolling.
Getting Ready for Life's Moments and Milestones
Visa Signature® Card
Get 1.5% cash back (or 1.5 points) on every dollar you spend. On top of that, you get emergency medical coverage, trip interruption insurance, and Visa Signature Concierge Service—all with no annual fee.Get Started
Protecting what you care about shouldn’t be complicated or unaffordable. We offer a full range of personal, group, auto, health, and life insurance plans through the most respected insurance companies in the business.Get Started
Buying a House
Your home will likely be the biggest investment you ever make. Here’s everything you need to know—and who to talk to if you’d like some personalized guidance.Get Started
Save for big plans—a little at a time. With great rates and powerful in-app tools, it’s never been easier to set (and achieve) your long-term goals.Get Started
Hit the Road
Hear that? It’s the open road calling. Here’s how to get an auto loan quicker and smarter.Get Started
This content is for informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice.