If you receive a suspicious email, call or text claiming to be from Members 1st, contact us immediately by calling (800) 826-4314.
Report a lost or stolen card—call (833) 269-2621.
(If traveling outside the U.S., call (727) 570-4881.)
Report a fraudulent website: Report website (opens in a new tab)
Fraud can feel overwhelming, but taking a moment to pause and think before responding puts you back in control. These simple steps go a long way in protecting both you and your accounts.
Nationally recognized Consumer Advocate Mary Bach—featured on the Today Show, Good Morning America and Dateline NBC—shares the red flags to watch for with common scams, such as romance scams, government imposter scams and more.
Protect your personal information from online threats. Stay one step ahead of fraud with our Cybersecurity Awareness Checklist with tips on what to watch out for, safeguarding your personal information online and what to do if you suspect fraud.
Scammers are sneaky, but you can be sneakier. Dive into our blog articles below for smart insights and ways to protect your accounts, so you can stay one step ahead of fraud.

AI is making scams more convincing through tools like voice cloning and deepfakes, but you can protect yourself by staying informed, cautious and using secure practices.
Protect Confidently
Before you send money, make sure it’s going to the right person. Protect yourself from P2P scams with some simple tips.
Protect Confidently
Learn how to identify and avoid work-from-home scams, protect your personal information and find legitimate remote job opportunities safely.
Protect ConfidentlyIf you encounter a fraudulent website impersonating the Members 1st digital banking log in page, please share the link here. We will work to have the site removed to safeguard you and all our members.