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Headquarters
Administrative Headquarters
5000 Louise Drive,
Mechanicsburg, PA 17055-4899
Main Switchboard
(800) 283-2328 or (717) 697-1161
Fax
(717) 795-5207
Hours
Monday-Friday: 9 a.m. - 5 p.m. EST
General Correspondence
Members 1st FCU
PO Box 40
Mechanicsburg, PA 17055-4899
Mailing Directory
Loan Payments
Members 1st FCU
PO Box 2104
Mechanicsburg, PA 17055-2104

Deposits
Members 1st FCU
PO Box 2110
Mechanicsburg, PA 17055-1710

VISA Credit Card Payments
Members 1st FCU
PO Box 2109
Mechanicsburg, PA 17055-1719

When sending us a loan payment or deposit, please include your payment coupon and/or use a deposit or loan payment ticket.

Customer Service
Customer Service Address
5000 Louise Drive,
Mechanicsburg, PA 17055-4899

Phone
(800) 237-7288

When you call our Administrative Headquarters, please listen carefully to the menu to ensure that your call is directed to the correct department.


Email
Have a question?
Reach a Branch
Connect with a local branch

FRAUD & SECURITY TEAM

Please call to contact us regarding Identity Theft or Debit, Credit and ATM cards that have been lost, stolen, damaged, or where there is known or suspected fraud.

Fraud Domestic Calls Overseas Calls
Visa Debit and ATM Cards (800) 826-4314 (414) 341-4015
Visa Credit Cards (800) 826-4314 (800) 847-2911 (VISA911)
Identity Theft and Other Fraud (800) 826-4314 (800) 826-4314
Suspicious Email, Text or Phone Calls.

Report any suspicious emails, phone calls or text messages representing itself as Members 1st Federal Credit Union. Please notify Members 1st by either sending the information to scam@members1st.org or call (800) 826-4314.

ADDITIONAL INFORMATION

Please call our Administrative Headquarters at (800) 283-2328 and your call will be directed to the appropriate branch or department.

Call: (800) 283-2328 x5733
Fax: (717) 795-5104
Call: (800) 283-2328 x5168
Fax: (717) 795-5230
Call: (833) 269-2621
Fax: (717) 795-5208

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 5:30 pm
Friday: 7:30 am - 6:00 pm
Saturday: 8:30 am - 2:00 pm
Sunday: Closed
Call: (717) 795-5165
Fax: (717) 795-5207

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 8:30 am - 5:00 pm
Thursday: 8:30 am - 5:30 pm
Friday: 8:30 am - 6:00 pm
Saturday: 9:00 am - 2:00 pm
Sunday: closed
Call: (800) 283-2328
Fax: (717) 795-5174
Call: (800) 237-7288
Fax: (717) 795-5104

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 5:30 pm
Friday: 7:30 am - 6:00 pm
Saturday 8:30 am - 2:00 pm
Sunday: closed
Call: (800) 283-2328 x5243

Hours of Operation:

Monday - Friday: 7:30 am - 5:00 pm
Call: (800) 283-2328 x6022
Fax: (717) 795-6005
Call: (800) 283-2328 x5433
Fax: (717) 795-5594
Carlisle area, call: (717) 249-0795
Enola area, call: (717) 458-6268
Dillsburg area, call: (717) 638-1207
Harrisburg area, call: (717) 638-1207
Mechanicsburg area, call: (717) 795-6051
York area, call: (717) 458-6808
Call: (800) 283-2328 x6022
Fax: (717) 795-6005
Call: (800) 283-2328 x5139
Fax: (717) 795-5178

Debt Protection (Member Value Protection), Gap, Mechanical Breakdown Protection, Vehicle Total Losses, Decedent Account Administration.

Call: (800) 283-2328 x6040
Fax: (717) 795-6037

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 5:30 pm
Friday: 8:00 am - 6:00 pm
Saturday 8:30 am - 2:00 pm
Sunday: closed
Call: (800) 283-2328 x5745
Fax: (717) 795-5594
Call: (800) 237-7288
Fax: (717) 795-5104
Call: (800) 283-2328 x6026
Fax: (717) 795-6023
Call: (800) 283-2328 x5108
Fax: (717) 795-5138
Call: (800) 369-4980
Fax: (717) 506-5421
Email: StudentLoans@Members1st.org

24 hours a day, 7 days a week.

Call: (800) 895-2699
Email: AppSupport@members1st.org
Call: (800) 283-2328 x5128
Fax: (717) 795-5594

Please be aware that by continuing you will be leaving www.members1st.org and viewing content from another website.

For your protection please be advised that public Internet email is not secure. Various links within our web site allow you to submit information to us by public Internet email. Please DO NOT provide personal or account information through public email or submit any personal information that would compromise your identity including your account number, social security number, credit card numbers, electronic services PINs, passwords or mother's maiden name. Members 1st will not respond via public Internet email to requests-for-account-information or account activity. Please contact Customer Service with these types of requests at (800) 237-7288 or (717) 795-6049.