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Our free Person-to-Person (P2P) digital banking service allows you to easily send money to anyone, 24/7, with just a few taps on your mobile device.
In today’s world, we know that having complete and convenient control of your finances is key. Our P2P payment service allows our members to send money to another person via email or text directly from their savings or checking accounts.
*Mobile carrier text messaging fees may apply.
Be sure to check out the answers to the most common questions we receive below. If you can’t find the information you’re looking for, simply reach out to our Customer Service team through our chat on the mobile app. If you’d prefer in-person assistance, visit your local branch and an associate will be happy to help.
What are the eligible payment methods for sending money?
Members may send money from checking and savings accounts.
Can business members use this payment service?
This service is only available for consumer and trust accounts.
Can a payment be scheduled?
No, funds can only be sent on demand and if they are available.
Are transfers eligible for Overdraft/Courtesy Pay?
Yes, at the time of processing, if the member no longer has the funds available, the payment will follow normal account and POS overdraft tolerance rules and fee structures. Any fees that generate because of a Send Money transaction will follow standard Courtesy Pay and NSF capping rules.
Can funds be sent internationally?
No, payments can only be accepted into a U.S.-based financial institution.
How long does it take for the recipient to receive the funds?
Once the recipient accepts the funds, they are transferred within one business day or less. This is determined by the type of transaction.
How long does it take for the funds to be withdrawn from the member's account?
Once the recipient accepts the funds, they are transferred within one business day or less. This is determined by the type of transaction.
How will members and recipients receive notifications?
Users will be notified through the email or mobile phone number provided at the time of payment. The method of communication will remain the same throughout the entire payment. When the sender initiates the payment in Online Banking, the recipient will receive a notification to accept the funds.
Will the sender have access to the payment history for transfers?
All payment history will be available to view within online banking.
Is the security question required?
Yes, the security question is required for every transaction.
Does the security question have to be answered as typed by the sender?
The answer is not case sensitive, but, otherwise, the answer must be entered by the recipient the same way the sender typed it (same spelling and number of spaces).
What happens if the recipient answers the security question incorrectly?
The sender is responsible for letting the recipient know what the answer to the question is. If the recipient answers the security question incorrectly three times, the payment is automatically canceled, and the recipient and sender are notified.
