Directory

General Contact Information

Please note that all times listed are Eastern Standard Time.

ADMINISTRATIVE HEADQUARTERS

Location: 5000 Louise Drive, Mechanicsburg, PA 17055
(800) 283-2328
Monday - Friday: 9 am to 5 pm

Send General Correspondence to:
Members 1st FCU
PO Box 40
Mechanicsburg, PA 17055

Mail Loan Payments to:
Members 1st FCU
PO Box 2104
Mechanicsburg, PA 17055-2104

Mail Deposits to:
Members 1st FCU
PO Box 2110
Mechanicsburg, PA 17055-1710

Mail VISA Credit Card Payments to:
Members 1st FCU
PO Box 2109
Mechanicsburg, PA 17055-1719

When sending us a loan payment or deposit, please include your payment coupon and/or use a deposit or loan payment ticket.

TELEBRANCH (CUSTOMER SERVICE)
Account and Transaction Inquiries
(800) 237-7288
Account and Transaction Inquiries

Monday - Wednesday: 7:30 am to 5 pm
Thursday: 7:30 am to 6 pm
Friday: 7:30 am to 7 pm
Saturday: 8:30 am to 2 pm

When you call our Administrative Headquarters, please listen carefully to the menu to ensure that your call is directed to the correct department.

ATM Cards

Damaged, lost, or stolen cards; during or after regular business hours.

Call: (800) 283-2328 x5590
Fax: (717) 795-6052

** If you are calling from overseas, call collect: (727) 227-9012 **

Branch Offices

Please call our Administrative Headquarters at (800) 283-2328 and your call will be directed to the appropriate branch or department.

Business Deposits

Business Loans


Call: (800) 283-2328 x5168
Fax: (717) 795-5230
Email: Business Loans

Careers/Human Resources


Call: (800) 283-2328 x 5084
Fax: (717) 795-5174
Email: Human Resources

Customer Service And Inquiries


Call: (800) 237-7288
Fax: (717) 795-5104
Email: Account and Transaction Inquiries

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 7:30 am - 5:00 pm
Thursday: 7:30 am - 6:00 pm
Friday: 7:30 am - 7:00 pm
Saturday 8:30 am - 2:00 pm

Direct Deposit and Bill Pay


Call: (800) 283-2328 x 5243

Hours of Operation:

Monday - Friday: 7:30 am - 5:00 pm

Domestic Relations, Writ Of Executions And IRS Levies


Call: (800) 283-2328 x 6022
Fax: (717) 795-6005

EZ Call

Financial Education Program


Call: (800) 283-2328 x5433
Fax: (717) 795-5594
Email: Marketing

Insurance Services


Call: (800) 283-2328 x5218 or 5245
Fax: (717) 795-5270

Investment Services And Financial Planning


Carlisle area, call: (717) 249-0795
Enola area, call: (717) 458-6268
Dillsburg area, call: (717) 638-1207
Harrisburg area, call: (717) 638-1207
Mechanicsburg area, call: (717) 795-6051
York area, call: (717) 458-6808

IRAs And Certificates


Call: (800) 283-2328 x6022
Fax: (717) 795-6005

Lending Insurance Protection


Call: (800) 283-2328 x5139
Fax: (717) 795-5178

Debt Protection (Member Value Protection), Gap, Mechanical Breakdown Protection, Vehicle Total Losses, Decedent Account Administration.

Loan Center


Call: (800) 283-2328 x6040
Fax: (717) 795-6037

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 7:30 am - 5:00 pm
Thursday: 7:30 am - 6:00 pm
Friday: 7:30 am - 7:00 pm
Saturday 8:30 am - 2:00 pm

Marketing And Communication


Call: (800) 283-2328 x5745
Fax: (717) 795-5594

Membership Eligibility


Call: (800) 237-7288
Fax: (717) 795-5104
Email: Account and Transaction Inquiries

Mortgages/Home Equity


Call: (800) 283-2328 x6026
Fax: (717) 795-6023

Online Technical Support

24 hours a day, 7 days a week.

Call: (800) 895-2699
Email: AppSupport@members1st.org

Seniors Corner

Call: (800) 283-2328 x5108
Fax: (717) 795-5138

Student Loans


Call: (800) 369-4980
Fax: (717) 506-5421
Email: studentloans@members1st.org

TDD

TDD for the hearing impaired

Call: (717) 697-5312

TeleBranch (Customer Service)

Call: (800) 237-7288
Fax: (717) 795-5104
Email: Account and Transaction Inquiries

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 7:30 am - 5:00 pm
Thursday: 7:30 am - 6:00 pm
Friday: 7:30 am - 7:00 pm
Saturday 8:30 am - 2:00 pm

VISA Card Center


Call: (800) 283-2328 x6035
Fax: (717) 795-5208

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 6:00 pm
Friday: 8:00 am - 7:00 pm
Saturday: 8:30 am - 2:00 pm

After Hours:

Debit Cards: (800) 754-4128
Credit Cards, Lost or Stolen: (866) 604-0381
24-hour account inquiries: (800) 299-9842

Volunteer Opportunities


Call: (800) 283-2328 x5114
Fax: (717) 795-5594

Certificate Special Offer

APY*

Home Equity Line of Credit

APR*

VISA Balance Transfer

APR*

*APR=Annual Percentage Rate   **APY=Annual Percentage Yield