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General Contact Information

Please note that all times listed are Eastern Standard Time.

ADMINISTRATIVE HEADQUARTERS

Location: 5000 Louise Drive, Mechanicsburg, PA 17055
(800) 283-2328
Monday - Friday: 9 am to 5 pm

Send General Correspondence to:
Members 1st FCU
PO Box 40
Mechanicsburg, PA 17055

Mail Loan Payments to:
Members 1st FCU
PO Box 2104
Mechanicsburg, PA 17055-2104

Mail Deposits to:
Members 1st FCU
PO Box 2110
Mechanicsburg, PA 17055-1710

Mail VISA Credit Card Payments to:
Members 1st FCU
PO Box 2109
Mechanicsburg, PA 17055-1719

When sending us a loan payment or deposit, please include your payment coupon and/or use a deposit or loan payment ticket.

TELEBRANCH (CUSTOMER SERVICE)
Account and Transaction Inquiries
(800) 237-7288
Account and Transaction Inquiries

Monday - Wednesday: 7:30 am to 5 pm
Thursday: 7:30 am to 6 pm
Friday: 7:30 am to 7 pm
Saturday: 8:30 am to 2 pm

When you call our Administrative Headquarters, please listen carefully to the menu to ensure that your call is directed to the correct department.

ATM Cards

Damaged, lost, or stolen cards; during or after regular business hours.

Call: (800) 283-2328 x5590
Fax: (717) 795-6052

** If you are calling from overseas, call collect: (727) 227-9012 **

Branch Offices

Please call our Administrative Headquarters at (800) 283-2328 and your call will be directed to the appropriate branch or department.

Business Deposits

Business Loans


Call: (800) 283-2328 x5168
Fax: (717) 795-5230
Email: Business Loans

Careers/Human Resources


Call: (800) 283-2328 x 5084
Fax: (717) 795-5174
Email: Human Resources

Customer Service And Inquiries


Call: (800) 237-7288
Fax: (717) 795-5104
Email: Account and Transaction Inquiries

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 7:30 am - 5:00 pm
Thursday: 7:30 am - 6:00 pm
Friday: 7:30 am - 7:00 pm
Saturday 8:30 am - 2:00 pm

Direct Deposit and Bill Pay


Call: (800) 283-2328 x 5243

Hours of Operation:

Monday - Friday: 7:30 am - 5:00 pm

Domestic Relations, Writ Of Executions And IRS Levies


Call: (800) 283-2328 x 6022
Fax: (717) 795-6005

EZ Call

Financial Education Program


Call: (800) 283-2328 x5433
Fax: (717) 795-5594
Email: Marketing

Insurance Services


Call: (800) 283-2328 x5218 or 5245
Fax: (717) 795-5270

Investment Services And Financial Planning


Carlisle area, call: (717) 249-0795
Enola area, call: (717) 458-6268
Dillsburg area, call: (717) 638-1207
Harrisburg area, call: (717) 638-1207
Mechanicsburg area, call: (717) 795-6051
York area, call: (717) 458-6808

IRAs And Certificates


Call: (800) 283-2328 x6022
Fax: (717) 795-6005

Lending Insurance Protection


Call: (800) 283-2328 x5139
Fax: (717) 795-5178

Debt Protection (Member Value Protection), Gap, Mechanical Breakdown Protection, Vehicle Total Losses, Decedent Account Administration.

Loan Center


Call: (800) 283-2328 x6040
Fax: (717) 795-6037

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 6:00 pm
Friday: 8:00 am - 7:00 pm
Saturday 8:30 am - 2:00 pm

Marketing And Communication


Call: (800) 283-2328 x5745
Fax: (717) 795-5594

Membership Eligibility


Call: (800) 237-7288
Fax: (717) 795-5104
Email: Account and Transaction Inquiries

Mortgages/Home Equity


Call: (800) 283-2328 x6026
Fax: (717) 795-6023

Online Technical Support

24 hours a day, 7 days a week.

Call: (800) 895-2699
Email: AppSupport@members1st.org

Seniors Corner

Call: (800) 283-2328 x5108
Fax: (717) 795-5138

Student Loans


Call: (800) 369-4980
Fax: (717) 506-5421
Email: studentloans@members1st.org

TDD

TDD for the hearing impaired

Call: (717) 697-5312

TeleBranch (Customer Service)

Call: (800) 237-7288
Fax: (717) 795-5104
Email: Account and Transaction Inquiries

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 7:30 am - 5:00 pm
Thursday: 7:30 am - 6:00 pm
Friday: 7:30 am - 7:00 pm
Saturday 8:30 am - 2:00 pm

VISA Card Center


Call: (800) 283-2328 x6035
Fax: (717) 795-5208

Hours of Operation (Eastern Standard Time):

Monday - Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 6:00 pm
Friday: 8:00 am - 7:00 pm
Saturday: 8:30 am - 2:00 pm

After Hours:

Debit Cards: (800) 754-4128
Credit Cards, Lost or Stolen: (866) 604-0381
24-hour account inquiries: (800) 299-9842

Volunteer Opportunities


Call: (800) 283-2328 x5114
Fax: (717) 795-5594
TeleBranch (Customer Service):
(800) 237-7288

Certificate Special Offer

APY**

Home Equity Freedom Line of Credit

APR*

VISA Balance Transfer

APR*

*APR=Annual Percentage Rate   **APY=Annual Percentage Yield
Members 1st FCU is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at (800) 237-7288. All products and services available on this website are available at all Members 1st branch locations.