In today's digital world, protecting your finances requires more than just a strong password. At Members 1st, we are constantly evolving our security approach to help stay ahead of potential threats and provide you with peace of mind about your financial well-being. With these robust security features available to you within digital banking, you can manage your account and finances with ease.
Your Money, Your Control
We believe that empowering you with tools to monitor and manage your accounts is essential to prevent fraud. That's why our digital banking platform provides security features that put control directly in your hands.
Imagine getting a notification the moment your card is used for an online purchase or being able to quickly lock your card within seconds if you can't find it in your wallet. With our Card Controls feature in digital banking, these powerful security tools help you react quickly when something doesn't seem right.
In just a few clicks, you can:
Instantly lock and unlock your debit and credit cards if they are misplaced or stolen.
Create customized alerts based on dollar amounts, transaction types or specific merchants.
Receive real-time notifications whenever your card is used.
Set spending limits to manage your budget and add another layer of security.
Manage which transaction types are allowed (in-store, online, ATM withdrawals).
Monitor all card activity from one convenient dashboard.
This level of immediate control means you can respond instantly to any unauthorized use of your cards, reducing the risk of fraud and giving you peace of mind about your finances.
Smart Alerts to Stay Informed
Life gets busy, and it's not always easy to keep track of every financial detail. Our customizable account alerts work like a vigilant financial companion, keeping an eye on your accounts and notifying you about activities that matter most, such as:
Withdrawal notifications when money leaves your account
Balance alerts when accounts reach thresholds you set
Check clearing notifications
Loan payment reminders
Certificate maturity date alerts
Setting up these notifications ensures you are always aware of what's happening with your money and can quickly identify any suspicious activity.
Fighting Fraud with Advanced Technology
Our advanced authentication system provides enhanced security for sensitive transactions. When certain activities occur—like changing contact information or activating a card—we’ll send you a secure authentication link via text or email.
This secure link runs intelligent verification checks behind the scenes, adding a multi-layered safeguard to help keep your account and personal information secure.
For select activities that require an extra layer of protection, you may be asked to submit a face ID and a photo of your driver’s license or passport. These added measures help ensure your account stays safe and secure—especially when handling actions that are more likely to be targeted by fraud.
Managing Your Data Sharing with Connected Services
Right within digital banking, you have visibility and control over select third-party apps connected to your Members 1st accounts. This feature allows you to:
See which Members 1st accounts are currently linked.
Manage your connections by disconnecting your Members 1st account through online or mobile banking.
View detailed app activity, including transactions and timestamps.
Use the search feature to find specific transactions.
Monitor when listed third-party apps last accessed your shared data.
For example, if you use a payment app like Venmo, but haven't opened it in months, our new feature will show you that it still has active access to your Members 1st accounts. You'll see when it last accessed your data and can disconnect with a single click if you no longer use the service.
This transparency puts you in control of your financial data and how it’s shared.
Looking Ahead
As digital banking continues to evolve, so will our security measures. We're proud to be your financial partner, and protecting your accounts is a responsibility we take seriously. From real-time monitoring systems to personalized control features, everything we do is guided by our commitment to keeping your financial life secure.
Download our Cybersecurity Awareness Checklist for a step-by-step guide to spotting and stopping fraud. Remember, your security is our priority because we are not just protecting accounts, we're protecting futures.
