WE ARE HERE TO HELP
If you believe you have been a victim or are currently facing an immediate threat to your account, please get in touch with our team.
| Domestic Calls | Overseas Calls | |
|---|---|---|
| Visa Debit and ATM Cards | (800) 826-4314 | (414) 341-4015 |
| Visa Credit Cards | (800) 826-4314 | (800) 847-2911 (VISA911) |
| Identity Theft and Other Fraud | (800) 826-4314 | (800) 826-4314 |
LOOK OUT FOR THESE RED FLAGS
According to the Federal Trade Commission (FTC), scams usually have these four things in common:
- Scammers pretend to be from a familiar organization or create an official-sounding name.
- They use technology to change the phone number on your caller ID to make it appear the call is legitimate.
- Fraudsters will tell you something that sounds a little “off”.
- They tell you there’s a problem you’re unaware of or congratulate you for winning a prize you don’t remember entering to win.
- In these instances, they might say there is an issue with your account, you’re in trouble with the government or you have won money in a lottery, but you have to pay a fee to get the prize.
- They will pressure you to act immediately.
- Scammers will make the “issue” seem urgent, so that you quickly send money or give them your information without thinking.
- Scammers tell you to pay in a specific way.
- They insist you must pay via wire transfer, a payment app or putting money on a gift card and giving them the numbers on the back.
Remember these red flags when you get an unexpected call or email. The key to staying safe is knowing what scams are out there and what tactics fraudsters are using.
VIDEO RESOURCES
Members 1st has partnered with ABC27 to broadcast bi-weekly Stop Fraud Friday segments, educating our members and community about fraud concerns. Watch the videos below to learn what to be aware of and how to protect yourself.
Credit and Debit Card Fraud: What You Need to Know
How to Identify IRS Scams and Protect Your Information
Holiday Shopping Scams: How to Spot Fake Deals
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