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Common Questions
Our routing number is 231382241. You can find your account numbers through Members 1st Online or our mobile app, under the My Accounts section.
When signing-in to Members 1st Online or our mobile app, you have the ability to recover or change your username or password. Still stuck? For additional help, contact one of our Customer Service experts at (800) 237-7288.
You can order more checks through Members 1st Online, our mobile app, or at a branch.
In order to open an account with us your employer, organization, school or church needs to be affiliated with us as a Select Employer Group (SEG). If that is not the case, then you must be a relative of someone who is already a member. If you are in doubt, visit a branch or call us and we'll be happy to assist you.
Good news! Once you become a member and establish your account, your immediate family is eligible to open an account. Immediate family members include: your spouse, child, sibling, parent, grandparent, grandchild, stepparent, stepchild, stepsibling, legal guardian, or someone who has an adoptive relationship with you.
Additionally, anyone who lives in the same residence and represents a single economic unit such as those in a permanent domestic partnership is eligible to join. Fraternities, sororities, apartment or condominium complexes do not qualify.
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