One of the more deceptive types of fraud we see on the rise is business imposter scams.
Let’s break down what they are and what you can do to protect yourself.
When Scammers Pretend to Be a Business
Scammers love to use well-known, trusted brands as a disguise to fool consumers into giving up money or personal information. These business imposter scams may look and sound convincing, but they are far from the real deal.
Watch For These Common Scams
Fake Tech Support Calls
A scammer poses as a Microsoft, Apple or other tech company support agent, claiming your device has a virus and needs immediate attention, but for a fee.Phony Retail Websites or Emails
You may receive a “shipping confirmation” from Amazon, PayPal or another major brand—but it’s really a phishing email designed to steal your login or card info.Urgent “Subscription Renewals” or Invoices Due
You’re told a subscription (Netflix, Geek Squad, etc.) is about to renew unless you call a number to cancel, or you have an overdue invoice that needs paid immediately, which leads you straight into a scam.
How to Stay Safe
Verify before you trust:
Never click links or call numbers in unsolicited messages. Instead, search for the company online or type its official website URL into your browser.Be suspicious of urgency:
Scammers create fake deadlines to get you to act fast—don’t let them.Use account alerts and strong passwords:
These tools help protect you in case your information is ever compromised.When in doubt, reach out:
Contact Members 1st if a charge or message doesn’t look right—we’re here to help.
What To Do If You’re Affected
Scammers are tricky—but you’re not alone. Here’s what to do if you suspect a scam:
Stop all contact with the fraudster immediately.
Submit a fraud report to the FTC: ReportFraud.ftc.gov (opens in a new tab)
Call Members 1st. If your account information may be at risk, we’ll help secure it right away.
Spread the word. Alert others so they don’t fall victim too.
Your Safety is Our Priority—Every Step of the Way
Fraud prevention is part of what we do best. If you ever have questions about your account or a suspicious situation, we’re just a call, click or branch visit away. Let’s outsmart the scammers—together.
