Privacy Policy

Privacy FAQs

No. Most financial institutions use the same format and language to provide consistency industry-wide. Members will receive the same type of notice from other banks, credit unions or mortgage lenders. Our regulators developed this notice format to help you understand and compare privacy practices.

We work with outside vendors for many reasons. All vendors must sign an agreement that limits how they use the data we share with them and we evaluate their ability to protect your information.

When sharing information such as a social security number or credit history it is for specific reasons, i.e. approving a loan. We only share the information that is absolutely necessary and this information will never be shared for marketing purposes.

Yes. You can opt-out of various marketing solicitations by completing the Opt-Out Non Solicitation form. 

Members 1st
Constance W.
Member since 1992
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For your protection please be advised that public Internet email is not secure. Various links within our web site allow you to submit information to us by public Internet email. Please DO NOT provide personal or account information through public email or submit any personal information that would compromise your identity including your account number, social security number, credit card numbers, electronic services PINs, passwords or mother's maiden name. Members 1st will not respond via public Internet email to requests-for-account-information or account activity. Please contact Customer Service with these types of requests at (800) 237-7288 or (717) 795-6049.