Special Alert

Weather Alert

Due to the inclement weather, all Members 1st branch locations and administrative offices will open at 11:00 A.M. today, February 13, 2024.

As a reminder, our ATM locations, 24/7 digital banking platforms and chat functionality can address many of your needs.

we are available by phone

Customer Service

Phone
(800) 237-7288
Card Services

Phone
(833) 269-2621
Loan Center

Phone
(800) 283-2328 ext. 6040
Mortgage Services

Phone
(800) 283-2328 ext. 6026
Business Loans

Phone
(800) 283-2328 ext. 5168
Collections

Phone
(717) 795-5165
Direct Deposit and Bill Pay

Phone
(800) 283-2328 ext. 5243
Student Loans

Phone
(800) 369-4980
Domestic Relations, Writ of Executions and IRS Levies

Phone
(800) 283-2328 ext. 6022
IRAs and Certificates

Phone
(800) 283-2328 ext. 6022
Lending Insurance Protection

Phone
(800) 283-2328 ext. 5139
Technical Support 24/7

Phone
(800) 895-2699
Fraud & Security Team

Fraud
Visa Debit & ATM Cards:
(800) 826-4314
Visa Credit Cards:
(800) 826-4314
Identity Theft & Other Fraud:
(800) 826-4314
Investment Services & Wealth Management

Carlisle area: (717) 249-0795
Enola area: (717) 458-6268
Dillsburg area: (717) 638-1207
Harrisburg area: (717) 638-1207
Mechanicsburg area: (717) 795-6051
York area: (717) 458-6808

CONVENIENCE WHEN & WHERE YOU NEED IT

Online Banking

Whether you need to transfer funds, set up alerts, or complete everyday transactions, online banking has it all. Check balances, pay bills, order checks and more.

Learn More
Mobile Banking

Track your goals, get advice, and manage your funds from your favorite device—all at your convenience. Take advantage of features like card controls, bill pay, mobile deposit and more.

Learn More
Transfer Money

Need to transfer money from home? Use our app to easily transfer funds to other accounts, loans, and Visa products and more. You can even make cross-account transfers, too.

Learn More
Mobile Deposit

Have a check you need to deposit but can't make it to a branch? No problem. With mobile deposit, you can deposit your checks from your phone anywhere, anytime.

Learn More
Image containing a hand holding a stack of hundred dollar bills
Borrow Money

Need to borrow money? Let's create a personalized plan that works for you—with terms and rates tailored to fit your budget. No prepayment penalties. No surprises. And friendly concierge service whenever you need a hand. That's just how we treat our members.

View All
Image containing a laptop computer
Open an account

When you open an account with Members 1st, you become part of something much bigger than a credit union. You become part of our family—a tight-knit bunch with big dreams and even bigger values. Becoming a member is far easier than you imagine, and we've got a number of flexible ways to get started.

Become a Member
Our Blog

Resources

Spend Carefully, Digital Banking
3 Ways to De-Stress and Enjoy Vacation

Sand, sun and relaxation? Count us in! There is no room for stress or frustration on your trip.

Read More
Digital Banking, Account Management
Top 5 Questions the Contact Center Receives: Asked and Answered

We sat down with our Contact Center team to learn the most common questions you are asking. Check out our top FAQs and how our digital banking services can help you answer these questions. Question 1:

Read More
Account Management, Digital Banking, Mobile Banking
8 Reasons Why You Need Mobile Banking

Online banking has become increasingly popular over the last few years—and for good reason.

Read More

Common questions

Using our digital banking services, you can see all the balances on your accounts. These balances are in real time, which means you can see the exact balance that our representatives can see in Customer Service.

When you select your account in digital banking, there is a pending activity section. This allows you to see any deposits or withdrawals that will soon be posted to your account within the coming days. If a Customer Service representative can see it, then it is showing on your side of digital banking too.

Our credit union has one routing number that members use for any direct deposits or payments. The routing number is 231382241.

We're Here To Help

Getting Ready for Life's Moments and Milestones

Visa Signature® Card

Get 1.5% cash back (or 1.5 points) on every dollar you spend. On top of that, you get emergency medical coverage, trip interruption insurance, and Visa Signature Concierge Service—all with no annual fee.

Get Started

Buying a House

Your home will likely be the biggest investment you ever make. Here’s everything you need to know—and who to talk to if you’d like some personalized guidance.

Get Started

Goal Savings

Save for big plans—a little at a time. With great rates and powerful in-app tools, it’s never been easier to set (and achieve) your long-term goals.

Get Started

Protect

Protecting what you care about shouldn’t be complicated or unaffordable. We offer a full range of personal, group, auto, health, and life insurance plans through the most respected insurance companies in the business.

Get Started

Hit the Road

Hear that? It’s the open road calling. Here’s how to get an auto loan quicker and smarter.

Get Started

Off to College

Welcome to the start of a new beginning! Here's how to avoid student loans and make the most of saving for college.

Get Started

Please be aware that by continuing you will be leaving www.members1st.org and viewing content from another website.

For your protection please be advised that public Internet email is not secure. Various links within our web site allow you to submit information to us by public Internet email. Please DO NOT provide personal or account information through public email or submit any personal information that would compromise your identity including your account number, social security number, credit card numbers, electronic services PINs, passwords or mother's maiden name. Members 1st will not respond via public Internet email to requests-for-account-information or account activity. Please contact Customer Service with these types of requests at (800) 237-7288 or (717) 795-6049.